HASSAN Al MADHOUN

• Lead and oversee sales and marketing teams to drive revenue growth and market expansion.
• Develop and execute commercial strategies to strengthen brand positioning and business performance.
• Optimize internal systems and operational processes to enhance sales efficiency and workflow performance.
• Work directly with the company owner to evaluate land opportunities and potential real estate investment projects.
• Identify new business opportunities, partnerships, and revenue streams within the real estate market.
• Monitor KPIs, sales targets, and marketing performance to ensure sustainable commercial growth.

• Conduct personalized consultations with clients to assess hair restoration needs and recommend suitable treatments.
• Educate clients on Advanced Hair Studio’s premium hair loss solutions, including Advanced Laser Therapy and Strand by Strand procedures.
• Develop and implement strategic sales approaches to maximize conversion rates and revenue.
• Maintain strong client relationships through follow-ups and post-procedure support.
• Collaborate with medical and technical teams to ensure a seamless client experience.
• Achieve and exceed sales targets while upholding the company’s high service standards.

• Directing and overseeing the sales policies, objectives, and initiatives of the organization.
• Designing and implementing a strategic sales plan that expands the customer base and ensures a strong presence in the market.
• Lead a team of sales representatives to achieve sales targets and drive revenue growth.
• Set sales goals and monitor performance metrics.
• Recruit, and coach sales team members.
• Build and maintain relationships with key clients and partners.
• Collaborate with internal teams and external stakeholders to achieve sales objectives.
• Strong communication and negotiation skills to drive business development opportunities.
• Establish sales objectives by forecasting and developing annual sales quotas for regions and territories, projecting expected sales volume and profit for existing and new products.
• Assess the strengths and weaknesses of the sales team and manage the sales program accordingly.
• Lead and motivate a high-performing sales team to achieve and exceed sales targets.
• Consistently prepared and delivered comprehensive monthly sales reports to track performance metrics, measure team performance, and drive continuous improvement initiatives.

• To identify customers’ needs and expectations and serve them in a friendly manner demonstrating Du’s brand values at all the times.
• To deliver exceptional customer service through retail experience by providing information on all Du’s products and services to help the customer to make suitable choices.
• Achieve the individual agreed quantitative sales targets for different products and services.
• Provide answers directly to customers concerning billing processes, roaming, equipment, service plan upgrades and other customer service-related issues inquiries.
• To contribute to the agreed team quantitative sales targets.
• To ensure that all policies and procedures are adhered to, including Retail Sales and company specific policies and procedures.
• Handle different forms of payments including cash and credit cards, ensuring adherence to the agreed policies and procedures at all the times.
• Work collaboratively with the team to ensure company image and brand values are illustrated at all the times.
• Provide feedback for continuously improve the overall customer experience.
• Provide full range of after sales services and seek first step resolution whenever possible on any issues.
• Ensure and update knowledge of all retail systems to ensure streamlined effective services.
• Check and display stock as required and ensure shop appearance is always in line with the set company standards.
• To be flexible to provide support across the shops if required.
• Assist in general administration and smooth running of the shop.

• Follow customer problems and provide appropriate advice and solutions to customer needs.
• Identify the problem and develop the appropriate solution for it, also providing technical support for users.
• Meeting with clients virtually or during sales visits.
• Demonstrating and presenting products.
• Establishing new business.
• Maintaining accurate records.
• Reviewing sales performance.
• Updating and developing used systems.