Hassan El Haddadi
Dubai
Summary
Results-driven professional with a Bachelor’s degree in Economics and Management and a proven track record in leadership and operations management. Formerly served as an Area Operations Manager at Zaki Salon Company in Palm Jumeirah, overseeing multiple branches and ensuring operational excellence. Currently working as a Sales Manager in a leading real estate company, managing a team of 20+ staff, driving sales performance, and delivering exceptional client service. Skilled in team leadership, strategic planning, and business development with strong expertise in both operations and real estate sales management.
Overview
5
5
years of professional experience
Work History
Sales Manager
IS Properties
03.2024 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
Area Operations Manager
Zaki Salon
11.2021 - 02.2024
- Maximized profits through thorough financial analysis, identifying areas for cost savings without compromising service quality or employee satisfaction.
- Enhanced customer satisfaction through focused staff training and regular performance evaluations.
- Boosted team morale and productivity by fostering a positive work environment and offering regular feedback.
- Managed multiple projects simultaneously while adhering to strict deadlines and budget constraints.
- Established effective communication channels between departments, improving collaboration and information sharing across the organization.
Retail Sales Assistant
MARJANE HOLDING
06.2020 - 08.2021
- Liaised with customers to determine needs, provide recommendations and upsell services.
- Addressed and resolved complex customer complaints to restore satisfaction and support customer loyalty.
- Processed cash and card payments during busy shopping periods to minimize customer waiting times.
- Upsold additional products and targeted customer needs using consultative sales techniques.
Education
High School Diploma - Sciences physiques
Ouardigha
06-2018
Bachelor's degree - Economics and management
Faculté Polydisciplinaire De Khouribga
06-2021
Skills
- Performance analysis
- Excellent interpersonal skills
- Operational efficiency
- Standard operating procedures
- Relationship building
- Sales team training
- Staff management
- Goals and performance
Languages
English
Fluent
Arabic
Native
French
Fluent
Timeline
Sales Manager
IS Properties
03.2024 - Current
Area Operations Manager
Zaki Salon
11.2021 - 02.2024
Retail Sales Assistant
MARJANE HOLDING
06.2020 - 08.2021
High School Diploma - Sciences physiques
Ouardigha
Bachelor's degree - Economics and management
Faculté Polydisciplinaire De Khouribga
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