Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
9
9
years of professional experience
Work History
Restaurant Worker
NAFA RESTAURANT MANAGMENT
02.2022 - 04.2024
Provided exceptional customer service during high-volume shifts, maintaining a calm demeanor under pressure.
Collaborated with kitchen staff to ensure accuracy of orders, resulting in fewer customer complaints.
Successfully balanced multiple responsibilities simultaneously, including taking orders, serving meals, clearing tables, and attending to guest needs promptly.
Direct Sales Officer
Ufone Telecom
03.2019 - 12.2021
Conducted market research to identify customer needs and preferences.
Utilized CRM software to manage client information, track leads, and monitor sales progress effectively.
Collaborated with team members to achieve monthly sales targets and contribute to overall company growth.
Delivered persuasive sales presentations, highlighting product features and benefits to attract potential buyers.
Sales Officer
Jazz Telecom
02.2017 - 01.2019
Enhanced customer satisfaction with timely follow-ups and personalized service.
Responded to customer needs by answering questions and providing detailed information about Jazz products and services.
Boosted sales performance by identifying and targeting high-potential leads.
Cultivated strong relationships, establishing trust and loyalty among clients.
Accountant
SULTAN ASSOCIATES
07.2015 - 08.2016
Handled day-to-day accounting processes to drive financial accuracy.
Reconciled accounts and reviewed expense data, net worth, and assets.
Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
Gathered financial information, prepared documents, and closed books.
Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations.
Education
High School Diploma -
GOVT COMMERCE COLLEGE SARGODHA
SARGODHA
12.2014
Skills
Target Achievement
Objection handling
Sales strategy development
Sales Reporting
Effective negotiation
Cold-calling
Persuasion techniques
Technical aptitude
Client acquisition
Cash Handling
Point of sale operation
Account Servicing
Contract Negotiation
Languages
English
Advanced (C1)
Urdu
Bilingual or Proficient (C2)
Timeline
Restaurant Worker
NAFA RESTAURANT MANAGMENT
02.2022 - 04.2024
Direct Sales Officer
Ufone Telecom
03.2019 - 12.2021
Sales Officer
Jazz Telecom
02.2017 - 01.2019
Accountant
SULTAN ASSOCIATES
07.2015 - 08.2016
High School Diploma -
GOVT COMMERCE COLLEGE SARGODHA
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