Hassan Mohamed Ibrahim

• Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
• Managed inventory control, cash control, and store opening and closing procedures.
• Assisted with hiring, training and mentoring new staff members.
• Completed point of sale opening and closing procedures.
• Improved customer satisfaction through staff training in customer service and product knowledge.

Enhanced customer satisfaction by providing attentive service and anticipating guest needs.

• Managed reservations efficiently, accommodating special requests and minimizing wait times for walk-in guests.
• Contributed to increased sales by upselling menu items and promoting daily specials.
• Coordinated catering services for private events, facilitating communication between clients and kitchen staff for successful outcomes.