

Accomplished retail professional with extensive expertise in retail software proficiency and strategic selling techniques. Demonstrates a strong track record in sales target achievement and successful upselling, supported by technical product understanding and brand awareness promotion. Proficient in point of sale operation, cash handling, and visual merchandising, with a keen eye for detail in sales reporting and retail KPI tracking. Committed to security compliance and loss prevention strategies while excelling in customer service, complaint management, and stock replenishment. Career goals include advancing within the retail sector to leverage skills in initiative taking and time optimisation for enhanced operational efficiency.
Achieved higher monthly sales targets, directly enhancing overall revenue growth.
Provided tailored service to increase customer satisfaction and stimulate sales.
Implemented strategic selling techniques, converting walk-ins into loyal customers.
Fostered strong customer loyalty with trust building efforts and regular follow ups.
Oversaw POS systems management, ensuring precise register balances.
Worked alongside colleagues to meet daily sales objectives while upholding cleanliness standards.
Encouraged a results oriented mindset among team members to boost performance.
Maintained high professionalism throughout all store operations.
• Managed product research using data tools
• Created and optimized product listings
• Handled inventory tracking and restocking coordination
• Managed Amazon Seller Central tasks
• Responded to customer inquiries and resolved issues
• Monitored product performance and updated strategies
• Coordinated with suppliers and handled order management