Summary
Overview
Work history
Education
Skills
Languages
Affiliations
Timeline
Generic
Hassnain Arif

Hassnain Arif

Dubai,United Arab Emirates

Summary

Accomplished retail professional with extensive expertise in retail software proficiency and strategic selling techniques. Demonstrates a strong track record in sales target achievement and successful upselling, supported by technical product understanding and brand awareness promotion. Proficient in point of sale operation, cash handling, and visual merchandising, with a keen eye for detail in sales reporting and retail KPI tracking. Committed to security compliance and loss prevention strategies while excelling in customer service, complaint management, and stock replenishment. Career goals include advancing within the retail sector to leverage skills in initiative taking and time optimisation for enhanced operational efficiency.

Overview

9
9
years of professional experience
2
2
years of post-secondary education

Work history

Sales Assistant

Calvin Klein
Dubai, United Arab Emirates
11.2023 - Current

Achieved higher monthly sales targets, directly enhancing overall revenue growth.
Provided tailored service to increase customer satisfaction and stimulate sales.
Implemented strategic selling techniques, converting walk-ins into loyal customers.
Fostered strong customer loyalty with trust building efforts and regular follow ups.
Oversaw POS systems management, ensuring precise register balances.
Worked alongside colleagues to meet daily sales objectives while upholding cleanliness standards.
Encouraged a results oriented mindset among team members to boost performance.
Maintained high professionalism throughout all store operations.

Senior Sales Assistant

Fazal Din Pharma Plus
Lahore, Pakistan
05.2017 - 04.2023
  • Conveyed complex medical information simply to ensure customer understanding.
  • Organised pharmaceutical displays to attract potential customers' attention.
  • Updated knowledge of pharmacy products regularly to provide accurate information.
  • Stayed up-to-date on latest pharmacy regulations and guidelines, ensuring compliance in all operations.
  • Worked under pressure during busy periods without compromising quality of service.
  • Handled cash transactions accurately, enhancing the store's reputation for reliability.
  • Provided excellent customer service to ensure repeat business.
  • Managed stock levels efficiently to avoid shortages or excess inventory.
  • Checked expiry dates of medicines regularly; ensured only safe products available for sale.
  • Assisted customers with product selection, improving their shopping experience.
  • Identified high-demand and out-of-stock items for replenishment.

Amazon Virtual Assistant

Sky Aims
Lahore, Pakistan
01.2022 - 03.2023

• Managed product research using data tools
• Created and optimized product listings
• Handled inventory tracking and restocking coordination
• Managed Amazon Seller Central tasks
• Responded to customer inquiries and resolved issues
• Monitored product performance and updated strategies
• Coordinated with suppliers and handled order management

Education

High School Diploma - Science

Govt.M.I. Happy High School
Lahore
08.2008 - 08.2009

Web Designing & Web Development - Web Developer

PNY TRAININGS
Lahore
01.2017 - 12.2017

Skills

  • Retail software proficiency
  • Strategic selling techniques
  • Demonstrations expertise
  • Sales target achievement
  • Technical product understanding
  • Successful up-selling
  • Brand awareness promotion
  • Initiative taking & Time optimisation
  • Point of sale operation & Cash handling
  • Visual merchandising
  • Sales Reporting & Retail KPI Tracking
  • Security compliance & Loss prevention strategies
  • Customer Service & Complaint management
  • Refund and exchange processing
  • Stock replenishment

Languages

English
Fluent
Hindi
Fluent
Urdu
Native
Punjabi
Fluent
Pashto
Fluent
Arabic
Beginner
Chinese (Mandarin)
Intermediate

Affiliations

  • Travel
  • Hiking
  • Cooking or Baking
  • Watching Movies

Timeline

Sales Assistant

Calvin Klein
11.2023 - Current

Amazon Virtual Assistant

Sky Aims
01.2022 - 03.2023

Senior Sales Assistant

Fazal Din Pharma Plus
05.2017 - 04.2023

Web Designing & Web Development - Web Developer

PNY TRAININGS
01.2017 - 12.2017

High School Diploma - Science

Govt.M.I. Happy High School
08.2008 - 08.2009
Hassnain Arif