Hassnain Asghar
Abu Dhabi,UAE
Summary
Highly skilled professional with expertise in efficient organisation, communication and coordination, and team leadership. Proven ability in staff management, complaint resolution, and inventory management. Demonstrates strong health safety awareness and resilience in adverse situations. Adept at site surveying and decision making, aiming to leverage these skills towards achieving organisational excellence.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
Work History
Pest Control Supervisor
Orient Cleaning Services
Abu Dhabi, Abu Dhabi
09.2023 - Current
- Supervised daily Pest Control Operations, planned daily schedules for Pest Control staff and managed the transport for their timely pick-up and drop-off to various service locations.
- Applied positive customer service approach by responding to emergency calls and handling client's queries to increase satisfaction levels.
- Ensured legal compliance by adhering to industry regulations and strictly followed the health and safety policies during all operations
- Conducted site inspections, identified pest type and breeding sites, pinpointed the entry points and selected the treatment plans accordingly.
- Drafted and delivered professional pest inspection and service reports to inform customers of the findings and treatment plans.
- Effectively collaborated with team members delivering comprehensive pest control services.
- Attended training sessions to enhance skill and maintain up-to-date knowledge of the Pest Management field.
- Procured cost-effective and high-quality materials while maintaining stock levels to avoid shortages and ensure uninterrupted operations.
Cleaning supervisor
Orient Cleaning Services
Abu Dhabi, Abu Dhabi
09.2023 - Current
- Supervised daily cleaning operations, resolved day to day issues and provided support to staff ensuring high-quality service delivery in alignment with client expectations.
- Coordinated between cleaning staff and clients, navigating access challenges, addressing customer queries and concerns professionally.
- Planned daily schedules for cleaning staff and managed the transportation logistics for their timely pick-up and drop-off to various service locations.
- Taking regular client feedback, to improve service quality and enhance customer satisfaction.
- Ensured compliance with safety and hygiene standards by guiding cleaners on best practices.
- Provided training for new staff members to ensure quality service delivery.
- Procured cost-effective and high-quality materials while maintaining stock levels to avoid shortages and ensure uninterrupted operations.
Education
Bachelor of - Agriculture
University of Agriculture
Faisalabad 08.2018 - 09.2022
Skills
- Efficient organisation
- Communication and coordination
- Team Leadership
- Staff management
- Complaint resolution
- Inventory management
- Health safety awareness
- Resilience in adverse situations
- Site surveying
- Decision making
- Computer skills
Languages
English
Advanced
Urdu
Native
Hindi
Upper intermediate
Punjabi
Native
Affiliations
- Playing Foot Ball
- Gardening
- Book reading
- Graphic Designing
- Coin Collecting
Timeline
Pest Control Supervisor
Orient Cleaning Services
09.2023 - Current
Cleaning supervisor
Orient Cleaning Services
09.2023 - Current
Bachelor of - Agriculture
University of Agriculture
08.2018 - 09.2022
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