Hatim Amro

• Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
• Exceeded targets by building, directing and motivating high-performing sales team.
• Brought in 6 high-value accounts, increasing portfolio value by $40M
• Created robust sales plans and set territory quotas.
• Optimized forecasting with enhanced Managed servicesand business management strategies.
• Managed team of seven direct reports with across multiple service
• Exceeded revenue of existing customers by during the past 5 years.
• Executed successful promotional events
• Led overall sales of managed service in EMEA region, including sales of SaaS, IaaS, Security, UCC and SDWAN products, parts sales, after sales, network development, and marketing communications.
• Supported management by monitoring sales and reports to improve corrective action planning.
• Held weekly meetings to identify techniques to overcome sales obstacles.
• Achieved regional sales goal in the past 5 years
• Achieved Orders, revenue by attaining 100% of sales quota year by year
• Grew, expanded territory and boosted sales by implementing strategic management plans and qualified pipeline
• Secured and grew 1 to 2 new accounts in region and met yearly sales goals of $7M
• Partnered with Local partners and resellers leveraged strong negotiation skills to close tough deals with lucrative clients.
• Collaborated with internal teams and suppliers to evaluate costs against expected market price points and set structures to achieve profit targets.
• Increased gross profits 20% during the past 5 years

LOGOS AND WINS:

• New Logos every year for the past 4 years as a sales manager
• UAE Ministry of foreign affairs – TCV $14M ª KSA ministry of foreign affairs – $ 3M
• FPI – TCV $2.2M
• Uber/Careem – TCV $5M ª Network International – TCV $5M
• Maritime Satellite – TCV $15M
• Vanguard IaaS service TCV – 1M
• M2M complex solution proposal development and win – TCV $3M

• Cold called and conducted face-to-face sales calls with C-level executives and directors in assigned sales territory.
• Created detailed sales presentations to communicate product features and market data.
• Drove sales by developing multi-million dollar contract sales.
• Oversaw diverse account portfolio, including daily outbound calls to identify services that address primary needs.
• Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
• Used prospecting and client development techniques to produce more than 300 fresh leads and maintain solid conversion rate.
• Exceeded quarterly sales goals by 50%.
• Maintained book of business and grew the accounts
• Demonstrated products to show potential customers benefits and advantages and encourage purchases.
• Supported clients with business analysis, documentation and data modeling.
• Identified opportunities and cultivated new business through 10 new cold calls per week.
• Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
• Responded to telephone and in-person requests for information.
• Applied knowledge of market and full range of innovative and unique products to meet customer needs, expanding company's customer base.
• Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
• Developed strategic component development plans to support future projects.
• Increased account base by 10 to 50 over 12 months, leveraging networking and referrals.
• Presented multiple services using interactive materials such as videos, charts and slideshows.
• Achieved and sustained consistent revenue streams and book of business by regularly servicing accounts and connecting with customers to promote new products.

• Unified disparate data structures and operating environments during revamps of processing facilities, data centers and more.
• Incorporated cloud architecture into new facility planning, reducing need for on-site equipment and technical support personnel.
• Developed and led a team of solution consultants working on bespoke solutions for specialized features on Platform for various local businesses using emerging cloud-based advanced intelligent Network model with clients across North America and Central America with $50 million in total revenue
• Collaborated with clients to determine project specifications and scope.
• Developed network and system architecture according to business needs.
• Designed internal process improvements to automate repetitive tasks, shortening data delivery times.
• Provided high availability features including VoIP and SaaS technologies.
• Solution architect of one of the 3 IP services that AT&T decided to go to market with which transformed the entire Backbone
• Successfully finalized and implemented BroadSoft, Acme Packets, Cisco and Nortel for over $50 million development
• Mentored team of 100 engineers for services and supported key clients in development efforts, establishing standards, determining specifications and ensuring compliance with federal, state and local regulations.
• Migrated numerous legacy systems to newer technologies, reducing costs and enhancing efficiency of all computing tasks.