Amadeussystem / Galileo system
Haya Al Hout
Professor Of Human Resource Management And Sociology
Dubai,JVC
Summary
Implements strategic and tactical marketing campaigns to drive engagement and sales. Bringing solid history of success in boosting program operations efficiency, conversion rates and performance. Well-versed in both online and traditional marketing approaches. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
13
13
years of professional experience
10
10
years of post-secondary education
31
31
Certifications
1
1
Language
Work History
CEO
Wrap My Car
Dubai
12.2020 - Current
- Coached and guided senior managers to improve effectiveness and policy enforcement, resulting in improved employee job satisfaction and higher performance levels.
- Drove implementation of new market expansion to propel business forward and adapt to market changes.
- Maintained effective staff and resource utilization rates to balance financial and operational obligations.
Marketing Team Manager
Dolphin Logistics
dubai
06.2019 - 12.2020
- Compiled customer sales trends and data to aid in targeting yearly sales goals.
- Conducted statistical analysis and modeling to define prospects.
- Promoted brand strategy and message continuity across marketing communications within multiple campaigns.
- Analyzed, tracked and monitored email and direct mail campaign performance against campaign goals and budgets.
- Worked with sales channels to direct post-campaign lead follow-up.
- Maintained and analyzed program's financial and business strategy and adjusted to trends.
- Collaborated with market development teams to create and implement content marketing campaigns and tactics.
Lecturer of Business Administration
Dubai University
01.2017 - 11.2019
- Selected, organized and distributed materials and supplies to meet classroom instructional needs.
- Prepared and delivered lectures to undergraduate or graduate students on topics such as financial accounting, principles of marketing and operations management.
- Served on academic or administrative committees related to institutional policies, departmental matters and academic issues.
- Developed and maintained course Web sites.
- Utilized curriculum reflecting diverse educational, cultural and linguistic backgrounds of students served and challenged students to move beyond innate socio-cultural biases.
Human Resources Manager
walltrats soft furnishing contractors Group
Dubai / Abu dhabi
07.2013 - 06.2017
- Motivated employees through special events, incentive programs and constructive feedback.
- Implemented performance review and motivational strategies to elevate HR team results.
- Monitored and handled employee claims involving performance-based and harassment incidents.
- Collaborated with legal and compliance teams to review paperwork, obtain feedback and procure available information for new training processes.
- Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
Trainer Resource Person
Mirage
01.2011 - 01.2012
- Coordinated workshops for employees to better understand company mission, streamlining daily activities and aligning worker and company priorities.
- Developed new training programs such as online modules, interactive software, language labs and online programs and provided ongoing training to staff.
- Created curricula, instructions, documents and written tests for various types of training courses.
Social Worker
United Nations (unesco, Unicef, Unhcr)
Qatar, Syria, Dubai
02.2008 - 07.2010
- Recommended long-term residential treatment, short-term residential treatment and individualized and group drug counseling for clients with substance abuse issues.
- Delivered comprehensive therapeutic services to children, adolescents and adults to support child welfare and prevention services.
- Completed detailed charts to summarize interactions with patients and booked follow-up sessions.
- Testified under oath as child advocate in family court to assist with child custody decisions.
- Helped clients develop new coping mechanisms and techniques to drive behavior modification.
Education
High School Diploma -
American School
Syria 09.1999 - 07.2002
Bachelor of Arts - Sociology
Aleppo University
Syria 09.2002 - 07.2006
Master of Arts - Human Resources Management And Sociolgy
Damascus University
Syria 09.2018 - 07.2020
Ph.D. - Business Administration And Management
Harvard University Online
USA 09.2020 - Current
Skills
Client communication
Marketing and advertising
PeopleSoft
Corporate Communications
Public and Media Relations
Brand development
Strategic planning
Staff Management
Market Analysis
Budgeting and Allocation
P&L Management
Market Positioning
Budgeting
Campaign management
Product development
Maintenance and Repair
Critical Thinking
Active Listening
Problem-Solving
Accomplishments
- British Council Computercourse :BCS Accad international British institute Computercourse:ICDL 2006/2/15Syria.
- Computercourse:ICDL Accad international British institute Amadeussystem /Galileo system Qatar skills training center Grade of membershipscholarof social Combat smoking organization Member of professional Associating Grade of membershipscholarof social United nation organization Member of professional Associating course intime andself management university of Texas USA online course incommunicationskillsandhumanresource management higher institue of business adminstration -Presented ‘CCSF Award’ -Deane’s List 2014 -Soccer Team Captain couresinchangingemployee habitsby the motivation Harvard University USA online course inadministrative problemsandhow to treatthem Aleppo 2006-2007 Damascus 2019 .2020, Dubai 2020 Harvard University USA online course inneurolinguistic programming cambridge university England online -Presented ‘CCSF Award’ -Deane’s List 2014 -Soccer Team Captain course inneurolinguistic programming cambridge university England online.
Certification
Date of birth
Software
Computer course BCS
Computer course ICDL
Course in team and self management
Course in communication skills and human resource management
Coures in changing employee habits by the motivation
Interests
Animals, Sports, Chess, Water sports, Jewellery, Make up, Car customization
Timeline
CEO
Wrap My Car
12.2020 - Current
Ph.D. - Business Administration And Management
Harvard University Online
09.2020 - Current
Marketing Team Manager
Dolphin Logistics
06.2019 - 12.2020
Master of Arts - Human Resources Management And Sociolgy
Damascus University
09.2018 - 07.2020
Lecturer of Business Administration
Dubai University
01.2017 - 11.2019
Human Resources Manager
walltrats soft furnishing contractors Group
07.2013 - 06.2017
Trainer Resource Person
Mirage
01.2011 - 01.2012
Social Worker
United Nations (unesco, Unicef, Unhcr)
02.2008 - 07.2010
Bachelor of Arts - Sociology
Aleppo University
09.2002 - 07.2006
High School Diploma -
American School
09.1999 - 07.2002