Haya Jumaa
Dubai
Summary
Dynamic automotive sales professional with a proven track record of exceeding sales targets, building long-term client relationships, and delivering exceptional customer experiences. Skilled in lead conversion, negotiation, and CRM systems, with strong organizational and problem-solving abilities. Recognized for tailoring solutions to client needs, driving customer satisfaction and loyalty, and contributing to team success in fast-paced, competitive environments.
Overview
5
5
years of professional experience
Work History
Sales Executive
INTER EMIRATES MOTORS – MG Showroom
11.2022 - Current
- Greet and assist customers in selecting the most suitable vehicle based on their needs, preferences, and budget, ensuring a seamless buying experience.
- Guided customers in selecting vehicles tailored to their needs and budget, delivering a seamless and personalized buying experience.
- Consistently exceeded sales targets by converting leads from calls, showroom visits, and online inquiries into closed deals.
- Built lasting client relationships by maintaining rapport and promoting trade-ins, driving repeat business and long-term loyalty.
- Excelled in converting leads into successful sales through phone interactions, showroom visits, and online inquiries.
- Cultivates buyers by maintaining rapport with previous customers and suggesting trade-ins, ensuring long-term customer loyalty.
- Assists with showroom setup and display arrangements, ensuring a professional and appealing environment.
- Collaborates with the finance and insurance departments to facilitate financing and insurance, offering tailored solutions to meet customer needs.
Meet & Greet / Receptionist
INTER EMIRATES MOTORS – MG Showroom
04.2021 - 11.2022
- Welcomed and qualified customers, directing them to sales executives and ensuring accurate data entry into AMS Fusion.
- Managed showroom operations including visitor reports, demo car scheduling, and supplies inventory.
- Supported HR processes: attendance, leave requests, onboarding, and resignations.
- Coordinated demo cars for events and test drives, ensuring readiness and maintenance.
Education
Bachelor of Science - Information System Engineering
Syrian Virtual University
10.2025
High School Diploma - undefined
Alawael High School
01.2015
Skills
- Sales and negotiation proficiency
- Lead Conversion & CRM (AMS Fusion, SAP)
- Customer Relationship Management
- Organization & Time Management
- MS Office, Teamwork
Accomplishments
- Customer Satisfaction Boost: Improved customer satisfaction scores by 15% through enhanced service and follow-up.
- Lead Conversion Success: Converted 50% of leads into sales, driving showroom revenue growth.
- Exceeded Sales Targets: Achieved 30% increase in quarterly sales through customer relationship management strategies.
- Financing Collaboration: Facilitated 80 successful financing agreements by collaborating with financial departments.
Languages
Arabic (native)
English (fluent)
ADDITIONAL INFORMATION
- Courses
- Lean Six Sigma (White Belt)
- Statistical Training, Presidency of the Council of Ministers
- Programming (C++), Syrian Society for Informatics
- Web Design & Development: HTML, CSS, Bootstrap, JavaScript, jQuery, ASP.Net, SQL
- Server
- English Language Course, Higher Institute of Languages, Damascus
Timeline
Sales Executive
INTER EMIRATES MOTORS – MG Showroom
11.2022 - Current
Meet & Greet / Receptionist
INTER EMIRATES MOTORS – MG Showroom
04.2021 - 11.2022
High School Diploma - undefined
Alawael High School
Bachelor of Science - Information System Engineering
Syrian Virtual University