Hayah Mari Placio
Dubai,UAE
Summary
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Overview
12
12
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work history
Supply Chain Admin
Masafi Company LLC
Dubai, UAE
07.2023 - 01.2026
- Managed procurement operations using Oracle (PR/PO), ensuring timely delivery of materials.
- Prepared monthly reports and maintained accurate data records.
- Facilitated smooth operations by liaising between various departments.
- Recorded amounts due for items purchased or services rendered.
- Created improved filing system to maintain secure client data.
- Prepared monthly and annual reports of all billings.
- Maintained petty cash and processed petty cash reimbursements.
- Filled out forms with attention to accuracy and legibility.
- Reviewed documents to sort and classify according to content, purpose or user criteria.
- Assisted with budgeting, controlling operational costs effectively.
- Resolved disputes amongst drivers diplomatically, fostering positive workplace relations.
- Improved fleet efficiency by scheduling regular maintenance and repairs.
Receptionist | HR/Admin Support
Masafi Company LLC
Dubai, UAE
12.2019 - 07.2023
- Served as first point of contact for all visitors, maintaining professional front-desk experience.
- Managed phone calls, resulting in effective communication flow within company.
- Maintained organized reception area for professional business environment.
- Handled appointment scheduling to ensure smooth daily operations.
- Prepared meeting rooms before and after use, maintaining neat appearance at all times.
- Administered mail distribution process, ensuring each department received its correspondence in timely manner.
- Coordinated office supplies orders to keep necessary materials available at all times.
- Facilitated smooth travel experiences by coordinating and booking all aspects of domestic and international itineraries.
- Assisted with administrative tasks, improving overall functionality of office.
- Collaborated with team members in organizing company events and activities.
- Provided support for employee onboarding procedures.
- Worked as Call Centre Agent during pandemic, managing high call volumes of approximately 50 customer calls per day, taking customer orders, resolving complaints, and providing real-time chat support to ensure customer satisfaction.
Receptionist | Admin Support
Al Tamimi Investments
Dubai, UAE
07.2014 - 12.2019
- Served as initial point of contact for guests, providing warm greetings and helpful assistance upon arrival.
- Handled and coordinated more than 50 calls per day, supporting smooth communication and operational efficiency.
- Prepared meeting rooms before and after use, maintaining neat appearance at all times.
- Managed company vehicle scheduling, petty cash delivery, utility bill processing, and courier services.
- Coordinated IT support, office maintenance, and driver scheduling.
- Exhibited excellent multitasking skills by balancing various responsibilities simultaneously without compromising efficiency or quality of work output.
Sales Associate
Sun & Sands Sports (GMG)
Dubai, United Arab Emirates
12.2013 - 06.2014
- Maintained tidy sales floor to enhance shopping experience.
- Assisted in visual merchandising, improving shop floor appeal.
- Collaborated with team members for efficient store operations.
- Established rapport with customers through attentive listening and communication.
- Advised customers on product selection based on their needs.
- Successfully managed customer purchases averaging more than 7,000 per day throughout three-month probation period.
Education
Bachelor of Science - Nursing
Capitol Medical Center Colleges
Philippines 06.2005 - 10.2009
Skills
- Office management and administration
- Front desk and reception services
- Procurement systems (Oracle PR/PO)
- HR coordination (on/offboarding)
- Courier and vendor scheduling
- Microsoft Office proficiency
- Multitasking and attention to detail
- Procure-to-pay systems expertise
Certification
- Registered Nurse, Philippines – License No. 0601570 (2009)
- IV Therapy Card, Philippines – No. 036084
Languages
English, Filipino
Personal Details
- Nationality: Filipino
- Visa Status: Employment Visa
- Location: Dubai, UAE
Timeline
Supply Chain Admin
Masafi Company LLC
07.2023 - 01.2026
Receptionist | HR/Admin Support
Masafi Company LLC
12.2019 - 07.2023
Receptionist | Admin Support
Al Tamimi Investments
07.2014 - 12.2019
Sales Associate
Sun & Sands Sports (GMG)
12.2013 - 06.2014
Bachelor of Science - Nursing
Capitol Medical Center Colleges
06.2005 - 10.2009