Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Haydara Kahila

Abu Dha,UAE

Summary

Senior Account Manager with 5+ years. Skilled in Account Management, bringing new business and Business Development. Strong sales professional focused in selling IT Solutions (Digital Infrastructure, Cyber Security, and Applications) across Public Sectors.

Overview

8
8
years of professional experience
5
5
years of post-secondary education

Work History

Senior sales account manager

CNS
Abu Dhabi, UAE
10.2020 - Current
  • Selling wide range of IT solutions - Cyber Security, Applications and Digital infrastructure.
  • Provided excellent customer service and support.
  • Negotiated contracts and ensured profitable agreements.
  • Managed complex client accounts effectively and efficiently.
  • Proactively identified and closed new business opportunities.
  • Understanding of IT Products & Services
  • Utilized CRM software to manage client interactions.

Sales and Customer Service

Syriatel
Lattakia, Syria
01.2017 - 12.2019
  • Troubleshoot and resolve common service issues.
  • Escalate complex issues to technical teams when necessary.
  • Maintain accurate records of customer interactions.
  • Provide information on new products.

Education

Bachelor's degree - Economy - Accountant

Tishreen University
Syria/Lattakia
10.2011 - 11.2016

Skills

  • Account planning
  • Negotiation skills
  • Knowledge of UAE IT market
  • Customer Relationship Management
  • Developing sales strategy

Languages

Arabic
Native
English
Fluent

Timeline

Senior sales account manager

CNS
10.2020 - Current

Sales and Customer Service

Syriatel
01.2017 - 12.2019

Bachelor's degree - Economy - Accountant

Tishreen University
10.2011 - 11.2016

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Haydara Kahila