Hazar Tyfour
sharjah,UAE
Summary
Attentive administrative team member organized in managing enquiries and documents. Prompt in handling communications and developing resolutions for diverse concerns. Thorough and detail-oriented in following procedures.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
Work History
Flight Attendant
Air Arabia
Sharjah, UAE
12.2021 - Current
- Attended training in customer service, conflict resolution tactics and safety procedures to remain updated with new requirements and procedures.
- Increased passenger satisfaction by promptly answering questions and providing solutions to issues arising during flights.
- Explained and demonstrated safety and emergency procedures to passengers prior to takeoff.
- Complied with all airline and national aviation regulations to ensure that complete safety and security procedures were met.
- Greeted passengers as they entered the aircraft and showed them to their seats.
Receptionist
Emirates Hospital Clinics
Sharjah, UAE
08.2021 - 12.2023
- Answered and helped resolve enquiries from clients, vendors and general public.
- Collected and distributed incoming mail, employing strict confidentiality throughout.
- Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
- Used clinic software system to generate invoices and process client payments.
- Reorganised filing system to reduce file location times.
Accountant
Murad Dental Clinic
Swaida, Syria
04.2019 - 04.2021
- Created quarterly and yearly balance sheets to track financial trends and performance.
- Reviewed and processed employee expense reports and vendor invoices for payment.
- Analysed monthly balance sheet accounts for corporate reporting.
- Accurately documented all cash, credit, fixed assets, accrued expenses .
- Created periodic reports comparing budgeted costs to actual costs.
Education
Bachelor of Commerce - Banking and insurance
Damascus University
Syria 09.2014 - 09.2018
Skills
- Mail handling
- Decision-making
- Customer service
- Data gathering and analysis
- Documentation and control
Languages
Arabic
Native
English
Advanced
Timeline
Flight Attendant
Air Arabia
12.2021 - Current
Receptionist
Emirates Hospital Clinics
08.2021 - 12.2023
Accountant
Murad Dental Clinic
04.2019 - 04.2021
Bachelor of Commerce - Banking and insurance
Damascus University
09.2014 - 09.2018
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