HAZEL GUYA
Dubai
Summary
An experienced service professional with a wealth of industry expertise. My background encompasses a blend of charisma, finesse, and an aptitude for optimizing operational efficiency. I possess a unique ability to enhance productivity through meticulous organization and adept relationship-building skills.
Overview
3
3
years of professional experience
Work History
Waitress
CLOUD RESTAURANT MANAGEMENT
01.2023 - Current
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Waitress
FFA LOW CALORIES
01.2022 - 01.2023
- Made sure to comply with health and hygiene regulations
- Delivered professional service with outstanding presentation and quality.
- Efficiently handled orders and courteously escorted guests to their tables
- Deliver outstanding hospitality to customers to show appreciation, enhance satisfaction, and encourage repeat service
- Foster a welcoming ambiance and ensure customer contentment with a positive demeanor
- Uphold personal hygiene standards and keep the work environment clean
- Take charge of opening and closing the restaurant, replenishing supplies daily.
Education
Food Processing NCII -
TESDA
CAGAYAN VALLEY01.2014
High School -
WESTERN ENRILE VOCATIONAL HIGH SCHOOL
01.2007
Elementary School -
LIWAN NORTE ELEMENTARY
ENRILE, CAGAYAN01.2002
Skills
- Telephone communication
- Interpersonal communication
- Sales
- Cross-selling
- Referrals
- Leadership
- Creative thinking
- Problem-solving
- Prioritized Task Management
- Critical thinking
- Clear communication
Languages
English
Tagalog
Timeline
Waitress
CLOUD RESTAURANT MANAGEMENT
01.2023 - Current
Waitress
FFA LOW CALORIES
01.2022 - 01.2023
Food Processing NCII -
TESDA
High School -
WESTERN ENRILE VOCATIONAL HIGH SCHOOL
Elementary School -
LIWAN NORTE ELEMENTARY
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