HAZEL NAPOLIS
Abu Dhabi,United Arab Emirates
Summary
Accomplished professional specializing in proposal development and management, with a strong focus on capture planning and strategy facilitation. Proven ability to lead cross-functional teams and manage CRM and pipeline processes effectively. Expertise in training, process improvement, budget oversight, and stakeholder communication, ensuring high standards of proposal quality and compliance. Proficient in a range of software tools including Microsoft Office Suite, AutoCAD, Documentum, Adobe Acrobat Pro, and advanced analytics platforms like Power BI and SharePoint.
Overview
31
31
years of professional experience
Work history
Proposals Manager
Wood plc
Abu Dhabi
2025.02 - 2026.05
- Lead the end-to-end proposal process, from capture planning to final submission and post-submission activities. Manage a team of Proposal Leads and Coordinators, ensuring quality, compliance, and timely delivery of proposals, presentations, and customer responses. Drive cross-selling initiatives and collaborate closely with capture managers, SMEs, legal, commercial, and technical teams to craft winning strategies. Oversee proposal governance, audits, and training to embed best practices. Maintain proposal repositories and support CRM opportunity tracking and reporting.
Proposals Delivery Lead
Wood plc
Abu Dhabi
2022.12 - 2025.02
- Directed all phases of pursuit and proposal management, ensuring technical accuracy and alignment with strategic priorities. Coordinated multidisciplinary teams to meet deadlines and quality standards. Supported win strategy development and participated in technical and commercial reviews as well as post-tender clarifications.
Senior Proposals Delivery Coordinator
Wood plc
Abu Dhabi
2021.07 - 2022.12
- Coordinated proposal documentation and processes, ensuring adherence to corporate standards and incorporation of lessons learned. Prepared executive summaries and supported post-tender negotiations.
Senior (Inside) Sales Operations Professional
Jacobs
2021.02 - 2021.07
- Accountable for managing the full bid lifecycle for assigned opportunities, ensuring quality and alignment with corporate bidding standards. Led proposal teams and supported win strategy development and client negotiations.
Proposals Delivery Lead
Wood plc
Abu Dhabi
2019.08 - 2021.01
- Managed proposal development and delivery for the MEAC region, overseeing team coordination, bid quality, and schedule compliance. Supported CRM data management and strategic bidding activities.
Business Development & CRM Coordinator
Wood plc
Abu Dhabi
2017.06 - 2019.08
- Supported business development efforts by maintaining CRM data integrity, preparing pipeline reports, and assisting with opportunity positioning and customer engagement.
Proposal Delivery Coordinator
Wood plc
Abu Dhabi
2014.05 - 2017.06
- Engaged multidisciplinary stakeholders to develop compliant and competitive proposals. Managed proposal schedules, documentation, and lessons learned sessions. Coordinated preparation of EOIs, PQs, and client presentations.
Logistics/Project Coordinator
Wood plc
Abu Dhabi
2013.02 - 2014.05
- Client: Shell Iraq Petroleum Development B.V. Project: Commissioning and Start-Up Support Services Provided comprehensive project administration and logistics support for the Iraq Country Manager and HR team. Managed employee mobilization, including visa processing, travel coordination, and rotation scheduling. Developed and maintained a centralized project information database to track personnel data and schedules. Prepared and submitted timesheets, coordinated demobilization processes, and ensured timely communication with clients and site leadership. Supported emergency response efforts and contributed to HSE meetings, demonstrating strong safety leadership while maintaining organized documentation and daily liaison with HR and project teams.
Technical Administrator
Wood plc
Abu Dhabi
2012.08 - 2013.02
- As a Technical Administrator to the Regional Technical Team, I manage high-level diary coordination, organize travel and logistics, and support key meetings by preparing agendas, taking minutes, and maintaining action registers. I handle travel arrangements, visa and inoculation coordination, and assist in preparing technical reports and business development materials. Additionally, I maintain organizational charts, filing systems, and candidate databases, oversee team onboarding processes, review expense claims, and deputize for the Admin Lead when needed.
Project Coordinator
Siemens AG
Abu Dhabi
2010.01 - 2012.08
- I oversee document control operations, managing a team of document controllers for over 50 substation projects within the ADDC group and its consultants. I coordinate project activities, manage the distribution and handling of RTU, communication, and as-built design documents, and prepare the Master Time Schedule for new substations using MS Project. I participate in kickoff, weekly, and monthly meetings with main contractors. Additionally, I organize material shipments and ensure proper allocation to each substation. I support CAD engineers by reviewing designs and maintaining compliance with procedures, overseeing design submissions that include room layouts, cable overviews, panel sheets, MDF systems, RTU configurations, communication designs, and final as-built documentation, all prepared using AutoCAD and Excel. I also maintain a comprehensive station overview list detailing all substations within the projects.
Lead Document Controller
Siemens AG
Abu Dhabi
2007.03 - 2010.01
- Managed the monthly progress database for Correspondence and Station Documentation Logs. Oversaw incoming and outgoing correspondence and documentation for key projects including the ADWEA (Turnkey Distribution Management System implementation and maintenance), Al Ain and Abu Dhabi Distribution Companies (DMS extension and station integration), DEWA (SCADA CC installation and commissioning), and 17 substation projects with major contractors such as L&T, Siemens, Hyundai, Lindenberg, and ETA. Coordinated the compilation and distribution of as-built documents for each project stage. Handled administrative responsibilities including health insurance and visa processing. Led communication design and as-built documentation for grid stations across multiple projects, including RTU documentation for Abu Dhabi Distribution projects G5535-V02 and G5535-V03.
Proposals Coordinator
CH2MHill (Formerly VECO Engineering)
Abu Dhabi
2003.06 - 2007.03
- Managed business opportunities primarily with major oil and gas clients. Prepared high-quality proposals by reviewing client ITTs and organizing tender documents, including compiling multidisciplinary manhour estimates to develop commercial offers. Coordinated tender preparation, encoding, binding, and timely submission. Facilitated tender document exchange via FTP with foreign offices and maintained procurement vendor databases. Supported the Business Development Manager (BDM) by handling travel arrangements, scheduling, and client interactions in their absence. Served as Project Secretary and Document Controller on multiple oil and gas projects, ensuring compliance with company QA procedures for tenders and contracts. Prepared official correspondence and maintained office files for reference. Provided administrative and clerical support to department managers and maintained the Business Development electronic document management system (EDMS). Also assumed Executive Secretary duties during absences and managed employee file tracking.
Billing Officer
Evangelista Medical Specialty Hospital
Laguna
2000.02 - 2003.03
Reservation Officer
Goldilocks Bakeshop
Manila
1995.07 - 2000.01
Education
Bachelor of Science - Computer Science
AMA Computer University
Makati City, PhilippinesSkills
- Proposal development and management
- Capture planning and strategy facilitation
- Cross-functional team leadership
- CRM and pipeline management
- Training and process improvement
- Budget oversight and reporting
- Stakeholder communication and coordination
- Proposal quality assurance and compliance
- Microsoft Office suite (Word, Excel, PowerPoint, Visio, Outlook, Access, Project)
- OmniPage application
- AutoCAD software
- Documentum platform
- Adobe Acrobat Pro
- XaitPorter proposal software
- Customer relationship management (CRM)
- Power BI analytics
- SharePoint collaboration tool
- Adobe InDesign software
- Aconex project management tool
- AI tools – Hyperwrite and Co-Pilot
REFERENCES
References available upon request
TRAININGS
- HSE Relative Response (Wood Group, 2012)
- Business Ethics (Wood Group, 2012-2016)
- Safety Cocoon (Wood Group, Dec 2014)
- Contracts Awareness (Wood Group, April 2015)
- XaitPorter System (Wood Group, May 2015 and Aug 2017)
- Customer Relationship Management (Wood Group, Sept 2019)
Languages
English
Advanced
Timeline
Proposals Manager
Wood plc
2025.02 - 2026.05
Proposals Delivery Lead
Wood plc
2022.12 - 2025.02
Senior Proposals Delivery Coordinator
Wood plc
2021.07 - 2022.12
Senior (Inside) Sales Operations Professional
Jacobs
2021.02 - 2021.07
Proposals Delivery Lead
Wood plc
2019.08 - 2021.01
Business Development & CRM Coordinator
Wood plc
2017.06 - 2019.08
Proposal Delivery Coordinator
Wood plc
2014.05 - 2017.06
Logistics/Project Coordinator
Wood plc
2013.02 - 2014.05
Technical Administrator
Wood plc
2012.08 - 2013.02
Project Coordinator
Siemens AG
2010.01 - 2012.08
Lead Document Controller
Siemens AG
2007.03 - 2010.01
Proposals Coordinator
CH2MHill (Formerly VECO Engineering)
2003.06 - 2007.03
Billing Officer
Evangelista Medical Specialty Hospital
2000.02 - 2003.03
Reservation Officer
Goldilocks Bakeshop
1995.07 - 2000.01
Bachelor of Science - Computer Science
AMA Computer University