Hazem Alturman
Amman
Summary
Intelligent management professional with exceptional knowledge of venues, tourist attractions, dining and entertainment offerings. Extensive background in hotel management positions for high-end resorts. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
22
22
years of professional experience
Work History
Banqueting Manager
MovenPick Dead Sea
08.2023 - Current
- Directed and managed banquet functions for -person event.
- Set up and broke down conference and banquet rooms to meet facility standards and specifications.
- Provided exceptional service to guests by immediately addressing needs and requests.
- Organized banquet storage and surrounding areas to facilitate access to products and materials.
- Delegated tasks to staff members to maximize production under tight deadlines.
Outlets Manager
Movenpick Dead Sea
04.2018 - 08.2023
- Managed weekly inventory transactions by creating templates to track optimal food and beverage stock.
- Established objectives to offer team members clear roadmap to help company achieve overall goals.
- Reduced shrinkage % by closely monitoring inventory and security procedures.
- Supervised and effectively trained employees to decrease process lags and boost productivity.
- Multiplied earnings through sales goal achievement, customer service improvements, and commitment to team objectives.
Cluster Paiable
Movenpick Dead Sea
08.2015 - 04.2018
- Implemented trending initiatives to help drive sales across cluster.
- Trained facility managers on company policy and procedure for similar performance throughout cluster.
- Monitored facility managers and staff performance through quarterly review assessments.
- Researched key competition, retail sector trends and current trading opportunities for new initiative ideas.
- Managed cluster expenditure by adhering to set budget.
Waiter
Marriott Dead Sea
01.2002 - 01.2005
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Informed customers about daily and seasonal specials.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Education
Bachelor of Science - Finance
Al Israa
Amman07.2015
Skills
- Revenue Assessment
- Vendor Relationships
- Venue Coordination
- Place Settings
- Hospitality Management
- Billing and Payment Processing
- Staff Leadership
- Staff Training
- Guest Experience Management
- Event Cleanup
Timeline
Banqueting Manager
MovenPick Dead Sea
08.2023 - Current
Outlets Manager
Movenpick Dead Sea
04.2018 - 08.2023
Cluster Paiable
Movenpick Dead Sea
08.2015 - 04.2018
Waiter
Marriott Dead Sea
01.2002 - 01.2005
Bachelor of Science - Finance
Al Israa
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