Hazem Ibrahim Elsayed
Abu Dhabi
Summary
To acquire a position with a well-known corporation offering me a challenge and growth opportunity where I can best utilize personal skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
Work history
Teller
Al Fardan Exchange
07.2019 - Current
- Controlling and monitoring the levels of cash in the teller drawer and following all check cashing and cash handling procedures
- Responsible for performing a wide range of routine branch and customer services duty
- Handling customer complaints, questions, and concern in a professional manner
- Cross-selling the Exchange services to customers.
sales executive
Alshamsi Holdings
05.2017 - 06.2019
- Effectively handled daily customer meetings, sales calls and account management tasks, improving sales team efficiency.
- Fostered positive relationships with customers to enhance loyalty and retention.
- Achieved and exceeded sales targets in line with client growth across all products and services.
- Managed client relationships from early stages of sales process through to post-sales
Customer Service Associate
vodafone egypt
08.2016 - 02.2017
- Providing the best customer service
- Identify the requirements of customer and meet their needs
- Handling all complaints and solving the problem on sales process
- Always aware of my shop target doing the best to achieve my objectives qualitative targets.
- Studied new [Type] products and customer service processes to anticipate and plan for common future enquiries.
Education
Bachelor of commerce - accounting
06.2011 - 06.2015
Course of general English - undefined
2014 - Mars 2015 Computerized accounting from public service center for commercial studies - undefined
Skills
- Strong ability to work under pressure
- Good English Written and Spoken
- Good Communication skills
- Ability to learn quickly, seek knowledge, and self-development
- Ability to solve problems
- Cash Handling
Additional Information
- Religion :
Languages
Arabic
Native
English
Advanced
Timeline
Teller
Al Fardan Exchange
07.2019 - Current
sales executive
Alshamsi Holdings
05.2017 - 06.2019
Customer Service Associate
vodafone egypt
08.2016 - 02.2017
Bachelor of commerce - accounting
06.2011 - 06.2015
Course of general English - undefined
2014 - Mars 2015 Computerized accounting from public service center for commercial studies - undefined
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