HAZRAT HUSSAIN
SHARJAH,UNITED ARAB EMIRATES
Summary
Expert in managing umrah and hajj travel operations, specializing in passenger handling and group coordination. Proficient in visa processing, flight booking, and reservation management. Strong customer service skills demonstrated through effective client interactions in challenging situations. Fluent in Urdu and Hindi, with basic professional English communication skills, and adept at coordinating with airlines and service providers during peak travel seasons.
Qualified Bus Driver with 12 years of experience in safe passenger transportation. Well-versed in maintaining efficient route times while retaining diligent focus on safety and security. Solid foundation of knowledge, including mastery of regulations and protocols.
Competent Bus Driver actively seeking opportunity to leverage an exceptional work ethic and commitment to safety. Keen to utilise 12 years of transport industry knowledge and experience to safely transport passengers.
Overview
11
11
years of professional experience
2
2
years of post-secondary education
Work history
Team leader
New Star passenger Transport L.L.C
DUBAI, UAE
05.2015 - Current
- Fostered a high-performing environment to drive productivity and quality.
- Coordinated daily tasks, ensuring smooth workflow within the team.
- Implemented new working methods that improved the overall efficiency of the team operations.
- Encouraged open communication to foster a positive work culture
- As a professional driver of light vehicles, buses, and trucks, I drive about 5,000 km a week on long-distance and cross-border routes between Saudi Arabia and the UAE. My job includes figuring out the best routes, taking care of customs paperwork, checking the vehicles every day, keeping logbooks, practising defensive driving, and making sure that passengers or cargo are safe and comfortable no matter what the weather or road conditions are.
- Increased team cohesion by implementing regular feedback sessions.
- Led project coordination, resulting in timely delivery.
- Supported new hires through the onboarding process for speedy and successful training.
- Controlled resources by department or project and tracked use in the system.
Bus driver
NEW STAR PASSENGER TRANSPORT L.L.C
Dubai, UAE
05.2015 - Current
- Conducted pre-trip inspections of the bus to ensure roadworthiness.
- Operated ticket machines correctly, guaranteeing accurate fare collection.
- Used defensive driving techniques for minimising potential accidents.
- Handled emergencies effectively by applying first-aid training when necessary.
- Maintained cleanliness in the bus through regular checks and cleaning.
- Reported any mechanical problems promptly for early resolution.
- Undertook routine vehicle inspections for safe driving conditions.
- Maintained professional appearance and excellent hygiene levels to uphold company reputation.
- Secured doors during transportation to maintain passenger safety.
- Kept bus interiors and exteriors immaculately clean to maintain positive, professional brand image.
- Applied crowd control techniques to keep order among passengers.
- Managed vehicle heating and air-conditioning for good passenger conditions.
- Transported passengers and goods on assigned local routes.
- Conducted regular vehicle inspections, promptly reporting mechanical issues to ensure immediate repair.
- Checked passenger tickets and issued receipts for new fares.
- Intervened in passenger incidents and unruly behaviour, maintaining order during trips.
Education
High School Diploma - FA
Govt High School Zaida
Swabi 04.2010 - 03.2012
Skills
I have strong experience in managing Umrah and Hajj travel operations, including passenger handling and group coordination in a professional and organised manner I am skilled in visa processing for Umrah, visit, and tourist categories as well as flight booking and reservation management I can prepare invoices, maintain passenger records, and handle travel-related documentation accurately I also have strong customer service skills, allowing me to deal with clients politely and professionally, even in challenging situations I am comfortable using Microsoft Word and Excel for documentation, data entry, and reporting I can communicate in Urdu and Hindi fluently, and I have basic professional English communication skills I can work efficiently under pressure during peak travel seasons and can coordinate effectively with airlines, agents, and service providers to ensure smooth operations
- Passenger assistance
- Technology-driven navigation
- Passenger safety
- Bus tour operator
- Travel advice
- Vehicle inspections
- Bus disability equipment knowledge
- Logistical coordination
- PA system operation
- Passenger interaction
- Clean PSV record
- Local traffic laws
- Strong safety history
- Vehicle inspection
- Airport shuttle
- Highway Council regulations
- Route navigation
- Reporting and documentation
- First aid and CPR
- Customer service-oriented
- Digital display sign operation
- Senior citizen sensitivity
- Breakdown procedures
- Community interaction
- Reversing large vehicles
- Traffic awareness
- Passenger load estimation
- Bus evacuation procedures
- Highway Code rules
- Local route knowledge
- Vehicle maintenance inspection
References
References available upon request.
Timeline
Team leader
New Star passenger Transport L.L.C
05.2015 - Current
Bus driver
NEW STAR PASSENGER TRANSPORT L.L.C
05.2015 - Current
High School Diploma - FA
Govt High School Zaida
04.2010 - 03.2012