Heba Elbanna

• Developing and establishing strong relationships with hotel chains and provide clear understanding of HBX group value propositions.
• Negotiate and sing preferred partnership agreements and commercial conditions with hotel chains.
• Organize and attend events and show for partners.
• Represent HBX group in all the industry related events.
• Work on the Marketing strategies and marketing campaigns to promote the hotel chains and maximize the revenue

Market Manager - ME FEB' 22 - SEP'24

• Signed the most competitive deals for Hotelbeds clients in B2B and B2C environment.
• Negotiated contract renewal conditions such as: rate, inventory, offers, release periods, marketing contributions, overrides, cancellation policy.
• Monitoring the Performance of each hotel to ensure competitiveness and availability is not an issue.
• Develop and maintain excellent relationships with partners.
• Ensure the supplier has a clear understating of Hotelbeds value proposition and marketing tools to maximize and its possibilities such as Marketing packages, Markets and client's promotions, tools, and new processes, allowing to optimize the income of each hotel.

• Developed and maintained contracting processes in the region.
• Cooperate with the Company and ensure that its Services are performed to the satisfaction and benefit of the Company.
• Seeking for new opportunities with new properties in the region and/or any other.
• Introduced and represented the Company to potential hotels / group of hotels in the region.
• Increased sales performance of hotel accommodations.
• Organize webinar and events to raise awareness of Hpro brand and the partners

• Delivered revenue and/or acquisition goals through management of inventory, rates and supplier relations through negotiation of best inventory and most strategically competitive rates in the assigned market.
• Negotiated market deals, promotions, and dynamic rate rules,
• Evaluate market trends and competitor activity and provide analysis and recommendations to management.
• Led the development and execution of overall market business plans, and create a long-term business strategy to deepen our position in the assigned market.
• Undertake regular business trips (and trade fair attendance as required)
• Assist and manage MEAI Market Managers & Market executives to achieve their targets and KPIs.

PDM JAN'17 - MAR'18

• Sourcing products and destinations to meet agents demands.
• Establish the partnership between Turkish airlines and Egyptian tourism board through the Egyptian embassy in Istanbul.2016- 2017
• product Quality check.- Monitor competitor pricing and availability and respond accordingly
• Identify and contract must-have hotels within Turkey.
• Rearrange fam trips from/to Turkey for all of our partners.

RESERVATION MANAGER JAN'16 - DEC'17

• Assist Clients with difficult & problem calls and emails and take over calls
• Dealing with Clients inquiries, requests and aiming to meet their expectations
• Following up with XML channels and system support.
• follow up with the team on a daily basis and prepare staff schedules for department in order that they can:
• Check availability of accommodations and dates, suggesting alternatives when the first choice is not available
• Using a booking system to secure holidays
• Keeping clients up to date with any changes

Outbound Tourism Manager APR'13 - FEB'15

Tours Consultant JUL'10 - MAR'13