Heba Tarakji

* Greeting visitors
* ⁠Managing security & telecommunications systems
* ⁠Handling queries and complaints via phone, email, and general correspondence
* ⁠Transferring calls as necessary
* ⁠Taking and ensuring messages are passed to the appropriate staff member on time
* ⁠Managing meeting room availability
* ⁠Handling travel arrangements
* ⁠Coordinating internal and external events
* ⁠Maintaining safety and hygiene standards in the reception area

• Created professional meeting agendas, took minutes, and followed up on action items.
• Worked on multiple administrative tasks concurrently.
• Generated daily operations reports, presenting findings to key stakeholders and identifying targeted improvements.
• Welcomed guests and clients in an upbeat and friendly manner.
• Responded to telephone inquiries from clients, vendors, and members of the public.
• Managed day-to-day admin, including file organization, spreadsheet development, and report writing.

* Determine the company's public relations goals by developing and implementing strategies to maintain the company's public image.
* ⁠Write and distribute detailed press releases, promotional social media posts, and fact sheets.
* ⁠Develop strong relationships with media and journalists to ensure effective communication and maximum coverage.
* ⁠Assist in scheduling press conferences and public events, and coordinating interview requests.
* ⁠Work with the marketing team to plan and implement campaigns aimed at increasing brand awareness.