HEDAYA ALNUAIMI
Abu Dhabi
Summary
Dedicated professional with expertise in customer service and proficiency in Microsoft Office, adept at training and development, data entry, and meeting planning. Demonstrates strong organizational skills through efficient file transportation and coordination of meetings. Committed to leveraging skills to enhance operational efficiency and contribute to team success.
Overview
10
10
years of professional experience
2015
2015
years of post-secondary education
Work History
Data Entry Trainee
Red Crescent
Abu Dhabi
07.2015 - 08.2015
- Data Entry
- File preparation and order card work for employees
- Check on attendance and staff departure
- Assisted with organizing events and activities
- Coordinated with other volunteers and staff to ensure smooth operations
Data Entry Specialist
Al Bahiya Trading and Services
Abu Dhabi
09.2020 - 05.2023
- Entered and maintained data into a computer system accurately and efficiently
- Reviewed data for errors or discrepancies and made corrections as necessary
- Prepared reports and analyzed data for reporting purposes
- Ensured confidentiality and security of information
- Utilized fast and accurate data entry skills.
Data Entry Trainee
Merryland International School
Abu Dhabi
06.2023 - 07.2023
- Recorded student attendance .
- Communicated with parents to address student issues related to behavior, attendance and academic challenges.
- Answered telephone and email enquiries promptly, signposting requested information.
Data Entry Specialist
Al Barrak Electrical contracting Co
Abu Dhabi
10.2023 - Current
- Used Microsoft Word and other software tools to create documents and clear communications.
- Delivered exceptional customer service by proactively listening to concerns and answering questions.
- Oversaw daily operations to achieve high productivity levels.
- Increased customer satisfaction by resolving issues.
- Offered friendly, efficient customer service and handled challenging situations with ease.
Education
Higher National Diploma in Literary, Research and Writing Skills, Creative Writing, World Literature, English Literature, Literary Theory and Criticism -
Al Shawamekh School
Skills
- Customer Service
- Microsoft Office
- Training and Development
- Data Entry
- Transporting files
- Meeting planning
Languages
English
Upper intermediate
Arabic
Proficient (C2)
Urdu
Elementary
Affiliations
- Cooking
- Drawing
- Décor Designer
Timeline
Data Entry Specialist
Al Barrak Electrical contracting Co
10.2023 - Current
Data Entry Trainee
Merryland International School
06.2023 - 07.2023
Data Entry Specialist
Al Bahiya Trading and Services
09.2020 - 05.2023
Data Entry Trainee
Red Crescent
07.2015 - 08.2015
Higher National Diploma in Literary, Research and Writing Skills, Creative Writing, World Literature, English Literature, Literary Theory and Criticism -
Al Shawamekh School
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