Hedayah Al Atrash
Dubai,United Arab Emirates
Summary
Experienced professional with over 7 years in customer service, logistics, sales, and trade marketing. Expert in managing supply chains, ensuring trade compliance, and maintaining strong client relationships. Dedicated to delivering excellent results with a creative and proactive approach.
Overview
18
18
years of professional experience
2016
2016
years of post-secondary education
Work History
Operations Coordinator & Customer Service
Cedars Hub International Company
Dubai
10.2021 - 12.2024
- Manage logistics for air, sea, and land freight shipments, ensuring timely deliveries
- Provide regular shipment updates and resolve issues to enhance customer satisfaction
- Increased client retention by 20% through proactive communication
- Ensure compliance with Dubai Trade and Mirsal 2 customs protocols
- Develop and nurture long-term client relationships
Sales Representative
N Cosmetics Company
Swueda
05.2018 - 07.2020
- Boosted sales revenue by identifying and maximizing opportunities
- Created a visually appealing sales environment to attract customers
- Conducted market analysis and achieved organizational sales goals
Marketing Executive
Al Jabal Juice Company
Swueda
06.2015 - 06.2016
- Designed marketing strategies to increase brand awareness
- Analyzed campaign data to improve performance and efficiency
Marketing Supervisor
Badr Hasan Hussein Khawajah Furniture Company
Kuwait
02.2007 - 09.2010
- Implemented impactful marketing campaigns to strengthen brand visibility
- Monitored and reported on campaign performance to senior management
Education
Bachelor's Degree - Business Administration and Management
Arab International University
Damascus, Syria2015
Skills
- Customer Service
- Logistics Management
- Compliance Expertise
- Marketing
- Technical Skills
Custom
https://www.linkedin.com/in/hedayah-alatrash-196177260
Timeline
Operations Coordinator & Customer Service
Cedars Hub International Company
10.2021 - 12.2024
Sales Representative
N Cosmetics Company
05.2018 - 07.2020
Marketing Executive
Al Jabal Juice Company
06.2015 - 06.2016
Marketing Supervisor
Badr Hasan Hussein Khawajah Furniture Company
02.2007 - 09.2010
Bachelor's Degree - Business Administration and Management
Arab International University
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