Heidi Dean
Dubai
Overview
21
21
years of professional experience
Work History
Social Media Coordinator
- Develop and curate engaging content for social media platforms
- Assist in the creation and editing of written, video, and photo content
- Monitor social media channels for industry trends
- Making dynamic video chunks related to the products, posting regularly
- Responding back to the comments and queries on immediate basis
- Increasing number of followers etc.
Executive Assistant to the Chairman / Office Manager
Rigid Construction & Chokhi Dhani Group
03.2018
- Following up with the departments, and prioritizing emails for the Chairman, screening visitors, making travel arrangements, preparing reports, filing and organizing documents, recording meeting minutes, and performing basic bookkeeping tasks
- Scheduling, writing correspondence, planning events, organizing travel and preparing travel itineraries, Answering phones, dealing with correspondence, complaints and queries, preparing letters, presentations and following up on the weekly reports, organizing meetings and managing databases, developing procedures and implementing, evaluating, improving, and communicating with the office workforce about those procedures
- Also supervising junior admin, operations, and human resources staff.
Office Manager
Maz Management consultant / Global Coach Company Uk
10.2023 - Current
- Managing the office, Recruiting, Maintenance, Handing petty cash, Follow ups with the sales team, Reporting directly to the chairman, Decision making, Customer service training, Team building, Attending international conferences
Rao Holding Group/CICO Real Estate Dubai
04.2017 - 04.2018
- Thorough follow-ups with the previous clients compare the market rates, negotiating with the clients, closing the deals
- Finding new agents in the market to check what properties they are holding, searching direct clients to get more benefit
- Renewals records to cater the clients again in a best way.
Operations Supervisor
Clickonfood.com / Click Advertising Dubai
04.2016 - 03.2017
- Administration, Performance Evaluation, Customer Support, Policy Implementation, Maintain and provide efficient backup to supply department and ensure achievement of all internal and external needs, Looking after the purchase department, Provide training to workers and provide upgrade to various technical skills, Prepare project updates within required timeframe and delegate individual tasks to all employees, Provide support and join improvement based methods
Executive Admin
LRM HOTEL & SPA, Dubai (by MARRIOTT PROPERTY)
11.2014 - 12.2016
- Configure support and evaluate security tools Review network designs and evaluate compliance to applicable security standards Conduct security audits and provide recommendations to mitigate risks Ensure compliance to security standards and policy Evaluate project initiation documents Design solutions configure or support Firewalls Content Engines Intruder Detection or Prevention Systems Configure and support anti-virus software Produce or modify disaster recovery and business continuity work practices Configure and optimize server and desktop operating systems and enterprise patch management systems Ensure representation in change management working parties Administer remote access infrastructure Produce or update remote access policy Define and enforce controlled access to corporate security zones as required
Production Associate, Dubbing Director and Voice over Artist, Event Creator
Geo TV, Express News PTV- Pakistan
08.2011 - 04.2013
Manager Recoveries for UAE Based and Incorporated Banks Accumulative Size of Portfolio is of AED 1.5 Million
Bilkish Associates Pakistan (Pvt.) Ltd.
01.2008 - 03.2011
Executive Sales Coordinator and reporting directly to Managing Director
ALPHA INSURANCE CO- Pakistan
01.2008 - 03.2011
Worked as S.CSR for Dish Networks for U.S. based campaigns
ARY News- Pakistan
06.2003 - 05.2004
Education
Skills
- Content Marketing
- Content Development
- Social Media Marketing
- Content Curation
- Customer Engagement
- Sales Support
- Account Management
- Project Management
Career Skills
More than decade overall experience & 8 years in Dubai only. Successfully providing administrative and secretarial support to the operational department, I am focus on your ability to communicate with others, prioritize tasks, and effectively coordinate office operations & have a Strong knowledge of office administration work.
Personal Information
Driving License: In process
Timeline
Office Manager
Maz Management consultant / Global Coach Company Uk
10.2023 - Current
Executive Assistant to the Chairman / Office Manager
Rigid Construction & Chokhi Dhani Group
03.2018
Rao Holding Group/CICO Real Estate Dubai
04.2017 - 04.2018
Operations Supervisor
Clickonfood.com / Click Advertising Dubai
04.2016 - 03.2017
Executive Admin
LRM HOTEL & SPA, Dubai (by MARRIOTT PROPERTY)
11.2014 - 12.2016
Production Associate, Dubbing Director and Voice over Artist, Event Creator
Geo TV, Express News PTV- Pakistan
08.2011 - 04.2013
Manager Recoveries for UAE Based and Incorporated Banks Accumulative Size of Portfolio is of AED 1.5 Million
Bilkish Associates Pakistan (Pvt.) Ltd.
01.2008 - 03.2011
Executive Sales Coordinator and reporting directly to Managing Director
ALPHA INSURANCE CO- Pakistan
01.2008 - 03.2011
Worked as S.CSR for Dish Networks for U.S. based campaigns
ARY News- Pakistan
06.2003 - 05.2004
Social Media Coordinator
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