Helen Grace Basa
Al Ain City,United Arab Emirates
Overview
10
10
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work history
Cashier
Sharing Restaurant
Al Ain City, Abu Dhabi
2024.04 - 2026.05
- Processed payments swiftly for improved customer experience.
- Resolved customer complaints professionally leading to higher retention rates.
- Balanced till at end of day, maintaining accurate records.
Customer service representative
Fouaz Catering Services
Damam, Saudia Arabia
2021.12 - 2024.02
- Provided top-notch support for increased customer satisfaction.
- Collaborated with sales team to maximise product visibility and sales.
Waitress
Arman Food Catering Services
San Miguel, Philippines
2016.02 - 2019.03
- Provided recommendations on specials or seasonal offerings for increased sales revenue.
- Ensured smooth restaurant operation by effectively managing reservations system.
Education
High School Diploma - Commerce
John.J Russel Memorial High School
Philippines 1998.06 - 2000.04
Languages
English
Fluent
Tagalog
Native
Arabic
Intermediate
Certification
Customer service representative training taken from Pyramids Training Institute Abu Dhabi.
Timeline
Cashier
Sharing Restaurant
2024.04 - 2026.05
Customer service representative
Fouaz Catering Services
2021.12 - 2024.02
Waitress
Arman Food Catering Services
2016.02 - 2019.03
High School Diploma - Commerce
John.J Russel Memorial High School
1998.06 - 2000.04