Overview
Work history
Education
Languages
Certification
Timeline
Generic
Helen Grace Basa

Helen Grace Basa

Al Ain City,United Arab Emirates

Overview

10
10
years of professional experience
2
2
years of post-secondary education
1
1
Certification

Work history

Cashier

Sharing Restaurant
Al Ain City, Abu Dhabi
04.2024 - 05.2026
  • Processed payments swiftly for improved customer experience.
  • Resolved customer complaints professionally leading to higher retention rates.
  • Balanced till at end of day, maintaining accurate records.

Customer service representative

Fouaz Catering Services
Damam, Saudia Arabia
12.2021 - 02.2024
  • Provided top-notch support for increased customer satisfaction.
  • Collaborated with sales team to maximise product visibility and sales.

Waitress

Arman Food Catering Services
San Miguel, Philippines
02.2016 - 03.2019
  • Provided recommendations on specials or seasonal offerings for increased sales revenue.
  • Ensured smooth restaurant operation by effectively managing reservations system.

Education

High School Diploma - Commerce

John.J Russel Memorial High School
Philippines
06.1998 - 04.2000

Languages

English
Fluent
Tagalog
Native
Arabic
Intermediate

Certification

Customer service representative training taken from Pyramids Training Institute Abu Dhabi.

Timeline

Cashier

Sharing Restaurant
04.2024 - 05.2026

Customer service representative

Fouaz Catering Services
12.2021 - 02.2024

Waitress

Arman Food Catering Services
02.2016 - 03.2019

High School Diploma - Commerce

John.J Russel Memorial High School
06.1998 - 04.2000
Helen Grace Basa