HEMMAT ELSAYED
Dubai
Summary
Experienced facilities management professional with expertise in operations, contract administration and compliance, and SLA and KPI monitoring. Proven track record in procurement and vendor coordination, budget planning and cost control, utilising Oracle ERP and Maximo CMMS for efficient work order and asset management. Adept at client reporting and documentation, team coordination and leadership, as well as staff and fleet administration. Committed to optimising facility performance while ensuring compliance with industry standards.
Overview
16
16
years of professional experience
Work history
Contract Administrator
Imdaad LLC
Dubai
09.2017 - 02.2026
- - Support Facilities Managers and Engineers in FM operations and contract management.
- - Monitor SLA and KPI performance and prepare monthly management reports.
- - Manage work orders, dashboards, and reports using Oracle and Maximo.
- - Prepare monthly invoices, completion reports, and billing documentation.
- - Coordinate procurement requests, PRs, POs, GRNs, CAPEX and OPEX.
- - Manage staff administration including attendance, leave, uniforms, insurance, and passports.
- - Maintain fleet documentation and driving allowance records.
Executive Administrative Officer
Cleopatra Ceramics
04.2010 - 05.2014
- - Managed office operations, reporting, and executive support.
- - Organized schedules, meetings, travel, and documentation.
- - Developed office budgets and cost control initiatives.
Education
Bachelor of Commerce - Business & Accounts
Al Mansoura University
EgyptHigher School of Commerce Diploma - undefined
Skills
- Facilities management operations
- Contract administration and compliance
- SLA and KPI monitoring
- Procurement and vendor coordination
- Budget planning and cost control
- Oracle ERP and Maximo CMMS
- Work order and asset management
- Client reporting and documentation
- Team coordination and leadership
- Staff and fleet administration
LANGUAGES
Arabic (Native), English (Intermediate)
References
References: Available upon request
PERSONAL DETAILS
- Nationality: Egyptian
- Marital Status: Married
Timeline
Contract Administrator
Imdaad LLC
09.2017 - 02.2026
Executive Administrative Officer
Cleopatra Ceramics
04.2010 - 05.2014
Higher School of Commerce Diploma - undefined
Bachelor of Commerce - Business & Accounts
Al Mansoura University