HENNA ABDUL JALEEL
Dubai
Summary
Results-driven IT Support and Project Coordinator with over 4 years of experience and a strong background in cybersecurity. Skilled in managing IT projects, providing technical support, and implementing robust security measures. Expertise in coordinating IT infrastructure, overseeing cybersecurity initiatives, and optimizing systems. Proven ability to lead projects, manage budgets, and ensure seamless integration of new technologies while safeguarding against cyber threats.
Overview
8
8
years of professional experience
Work History
IT Executive/Project Management
Light Of Sakina
Dubai, United Arab Emirates
11.2023 - Current
- Oversaw IT infrastructure and asset management across multiple sites, ensuring peak performance and security
- Managed staff onboarding IT procedures for smooth integration into the IT environment
- Configured and maintained IT devices and networks to ensure consistent performance and minimal downtime
- Administered ERP and POS systems for optimal operation and rapid issue resolution
- Led HubSpot CRM, ERP, and POS implementations, as well as Perception Point email security deployment
- Directed IT security initiatives, implementing robust protocols to defend against cyber threats
- Continuously assessed and enhanced defenses by monitoring IT security systems
- Supported IT budgeting by forecasting and allocating resources effectively
- Managed Meta (Facebook) ad campaigns, including setup, monitoring, and optimization
- Trained staff on IT security best practices to enhance awareness and compliance.
Security Analyst
BlueLeaf Technology
Kerala, India
08.2021 - 08.2023
- Coordinated and conducted event collection, log management, and compliance automation using SIEM technologies
- Addressed and resolved false positives, raised tickets for validated incidents
- Followed up with the incident response team to ensure effective resolution
- Followed up with the incident response team on remediation efforts
- Assisted SOC lead with reporting and contributed to creating phishing awareness campaigns
- Developed and executed penetration testing plans for web applications based on OWASP Top 10
- Monitored network traffic, system logs, and security alerts to identify and analyze potential threats and vulnerabilities
- Coordinated and applied patches, updates, and security fixes to mitigate risks
- Implemented data encryption, access controls, and authentication mechanisms to protect sensitive information.
IT Coordinator
Mastech Training Center
Dubai, UAE
07.2016 - 01.2018
- Provided direct administrative support to the Managing Director, Manager, and Co-workers
- Telemarketing to achieve the target number of students
- Managed firewalls, servers, and system-related health checkups and backups
- Monitored and maintained the company computer systems
- Developed and implemented IT security policies and procedures
- Educated and trained employees on IT security best practices
- Investigated and responded to security incidents
- Managed and monitored IT security systems and tools.
Education
M.Tech - CyberSecurity -
APJ Abdul Kalam Technical University
08.2021
B.Tech - Computer Science -
Calicut University
07.2015
Skills
- Office 365 Administration
- Threat and Vulnerability Management
- Information Security Management
- Threat Detection and Analysis, Malware analysis and Incident Response
- IT Asset management
- Analysis of triggered alerts using SIEM
- Vulnerability Assessment and Penetration testing
- Email Security- Perception Point
- ERP, POS
- Windows OS/ Mac OS, Android/ iOS
- SIEM - Splunk Enterprise Security
- SOAR - Cortex XSOAR
- EDR - Microsoft 365 Defender, Crowdstrike
- Analysis Tools - VirusTotal, IPvoid, IBMXForce, Wireshark, MXTool Box, ANYRUN, Pestudio, HXD
Languages
English
Hindi
Malayalam
Industries
- Banking
- E-commerce / Retail
- Fintech
- Telecommunication
Personal Information
- Passport Number: L6764531
- Title: IT Executive
- Nationality: Indian
- Marital Status: Married
- Visa Status: Resident
Projects
A SURVEY ON LAYERED SECURITY IN CLOUD COMPUTING: ISSUES, THREATS AND SOLUTIONS. Published in: International Journal of Advance Research and Innovative Ideas in Education / Jul 2021-Paper ID: 14851 BIOMETRIC AUTHENTICATION USING MOUSE GESTURES PENETRATION TESTING PROJECTS: - Found 4 different security vulnerabilities in various Indian government websites. Found a vulnerability in the website of Washington University. - Found a vulnerability a car services website in Ahemadabad, India.
Timeline
IT Executive/Project Management
Light Of Sakina
11.2023 - Current
Security Analyst
BlueLeaf Technology
08.2021 - 08.2023
IT Coordinator
Mastech Training Center
07.2016 - 01.2018
M.Tech - CyberSecurity -
APJ Abdul Kalam Technical University
B.Tech - Computer Science -
Calicut University