Herbert Dela Cuadra

Assist customers on what products needs, monitoring/arranging display/stocks, responsible to maintain cleanliness of the store, changing window display, assisting for products inventory, establish good communication with the customer.

• Helped customers locate products and checked store system for merchandise at other sites.
• Prepared merchandise for sales floor by pricing or tagging.
• Provided positive first impressions to welcome existing, new and potential customers.
• Maintained customer satisfaction with quick and professional handling of product returns.
• Educated clients on current promotional offerings and products using persuasive selling tactics.
• Answered customer questions about sizing, accessories and merchandise care.
• Greeted customers, offered assistance in finding requested items and carried merchandise to checkout line.

• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
• Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
• Worked with management team to implement proper division of responsibilities.

• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
• Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
• Worked with management team to implement proper division of responsibilities.

• Altered patterns to fit client requirements.
• Provided high-quality alteration and repairs for clothing and drapery.
• Drew outline of pattern parts using drafting instruments such as calipers, squares and straight and curved rules.
• Examined sketches, sample articles and design specifications to ascertain Number, shape and size of pattern parts.

• Engaged with customers to build rapport and loyalty.
• Helped customers locate products and checked store system for merchandise at other sites.
• Solved customer challenges by offering relevant products and services.
• Prepared merchandise for sales floor by pricing or tagging.

• Corrected data entry errors to prevent duplication or data degradation.
• Scanned documents and saved in database to keep records of essential organizational information.
• Evaluated source documents to locate needed information.
• Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports.

• Increased sales and customer satisfaction through personalized servicing.
• Listened to clients and introduced solutions to satisfy business and personal needs.
• Balanced and organized cash register by handling cash, counting change and storing coupons.
• Worked to build relationships with customers and built potential for additional sales.

• Created databases and spreadsheets to improve inventory management accuracy
• Completed physical inventory counts each month.
• Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
• Recorded information, shortages and discrepancies to keep records current and accurate.

• Carried out day-to-day duties accurately and efficiently.
• Collaborated with team members to achieve target results.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Demonstrated respect, friendliness and willingness to help wherever needed.