Hesham AbdelAziz
Summary
Digital, SaaS, AI, ICT, Cloud Computing Sales Professional with More than 25 years of experience. Proven strengths in building rapport with customer. Sales and negotiations. Customer focused, strategic planning and promoting products. Successful in developing strategies to attract new customers and maintain their loyalty. Achieving Sales Target with Proven Track records.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Senior Account Manager
Abu0
02.2024 - Current
- Company Overview: leading provider of Digital Transformation Solutions with countless innovations in Content Services, Process Services, and Data Governance
- Serve as the primary relationship owner for assigned client accounts, ensuring retention and growth
- Business Presentations / Proposal Creating & Project Management
- Develop and implement strategic plans to grow accounts
- Identify new business opportunities
- Maintains relationships with existing customer, increase number of customers
- Leading provider of Digital Transformation Solutions with countless innovations in Content Services, Process Services, and Data Governance
Client Director - Telecom & Government Sector
e& Etisalat Service Holding / Tamdeed Projects
09.2022 - 02.2024
- Company Overview: Tamdeed Projects is a Subsidiary of e& Group of Companies specialized in Infrastructure projects and IT / OT Mega Projects
- Manage annual account volume and wallet share
- Identify opportunities to increase sales of digital services products along with core telecom products
- Lead contract negotiations and close deals involving all parts of the organization (bid management, solution architects, finance, legal etc.)
- Develop detailed understanding of the customer organization including key decision makers and influencers
- Tamdeed Projects is a Subsidiary of e& Group of Companies specialized in Infrastructure projects and IT / OT Mega Projects
Senior Sales Manager / Practitioner Sales - Cloud, IOT, Infrastructure
Wipro Ltd
07.2021 - 09.2022
- Company Overview: Wipro Ltd is a leading global information technology, consulting and business services process company
- Managing the entire GTM Function for Cloud Infrastructure Business for Wipro Middle East region (UAE)
- Constantly develop and realign a tailor-made strategy for addressing the market requirements
- Creating a strong Wipro market positioning and increasing the mindshare of Wipro within the client's community
- Constantly leading sales and innovation efforts to increase the topline, reduce costs and increasing operating margin
- Lead certain key customer pitches and establish superior win track-record within the sector
- Defining & directing Partnerships & Alliances strategy Qualifications
- Submission of the regular Quarterly target achievement updates to the ME BU Head
- Wipro Ltd is a leading global information technology, consulting and business services process company
Sr. Sales Manager
e& Etisalat
12.2014 - 07.2021
- Managing & Develop the Enterprise Sales of Government Entities, and manage to meets / exceeds quarterly & annually target quoted
- Developing Business Strategy, Account plans& Managing internal Sales process to meet customer satisfaction
- Tracks, analyze and understands customers' business, procurement process and buying criteria; anticipates their needs and translates into present and future requirements for ICT services and tailored solutions
- Organizes and leads cross-functional teams on ad-hoc basis to address specific customer issue or requirements
- Building relationship with customers & key personal in each account by understanding customer's business strategies & challenges
Sales Manager
e& Etisalat
02.2008 - 12.2014
- Manages strategic / high revenue customers, and to meets or exceeds quarterly / annually revenue and margins
- Builds and manages permanent, trusting customer relationships and ensures customer satisfaction and retention as well as profitable account growth and achievement of revenue targets by coordinating all customer-related activities
- Bears overall responsibility for customer ownership and acts as central point of contact and interface between customer organization and Etisalat
Sales Account Manager
Microsoft Gulf
04.2007 - 02.2008
- Account management of Microsoft's customers to develop quality sales opportunities (through inbound and outbound contact) and grow revenue
- Builds relationships and rapport with customers and develops an understanding of the customer's business to establish credibility
- Reviews and manages customer's Activities and opportunities to maximize effectiveness and the productivity of the customer contact time
Sales Account Manager
Emirates Computers Establishment
05.2006 - 04.2007
- Company Overview: IT Solution And DELL Business Unit
- Uses all the possible potentiality to meet the Sales target plan set by the management
- Make inbound, outbound lead follow-up calls, make cold calls to potential and existing customers by telephone and e-mail to qualify leads and sell products and services
- Emphasizes saleable features, quotes prices and credit terms, and prepare sales orders for orders obtained and obtain the “purchase order” from the client
- IT Solution And DELL Business Unit
Sales Account Manager - Corporate / Individual
Human-Soft
09.2003 - 05.2006
- Company Overview: (Human &IT Investment)
- Developing and Maintaining relationships with all customers, managing entire sales cycle, including customer profiling, account planning and lead generation
- Achieves / exceeds monthly sales target quoted
- (Human &IT Investment)
Education
Bachelor's Degree - Foreign Languages and Translation
Higher Institution For Languages & Translation
Cairo, Egypt07.1999
Skills
- Business acumen
- Target Oriented
- Analytical Ability
- Strategic Prospecting
- Lead Generation
- Closing Techniques
- Rapport Building
- Objection Handling
- Communications
- Time management
- Strategic thinking
- Relationship management
Certification
- Mini MBA
- Business Communication Professional
- Certified Marketing Professional
- Sales Professional
Languages
English
Arabic
Conferencescourses
- Advanced Communication Skills - Etisalat Academy
- Advanced Negotiation Skills - Etisalat Academy
- Creative And Conceptualization Skills Course - Etisalat Academy
- DELL Selling Skills - Professional Course from DELL in Acquired Selling Skills and DELL Selling Process
- Project Management (beginner and Advanced) – 15 days - Given by Etisalat Academy
- Public Speaking and Powerful presentation - Given by Informa
- Public Speaking and Powerful presentation - Given By Coursera
- Advanced Communication Skills - Given By Coursera
- Six Thinking Hats - Informa Training
- SPIN Sales Training – Jensen Training & Consulting Management
Timeline
Senior Account Manager
Abu0
02.2024 - Current
Client Director - Telecom & Government Sector
e& Etisalat Service Holding / Tamdeed Projects
09.2022 - 02.2024
Senior Sales Manager / Practitioner Sales - Cloud, IOT, Infrastructure
Wipro Ltd
07.2021 - 09.2022
Sr. Sales Manager
e& Etisalat
12.2014 - 07.2021
Sales Manager
e& Etisalat
02.2008 - 12.2014
Sales Account Manager
Microsoft Gulf
04.2007 - 02.2008
Sales Account Manager
Emirates Computers Establishment
05.2006 - 04.2007
Sales Account Manager - Corporate / Individual
Human-Soft
09.2003 - 05.2006
Bachelor's Degree - Foreign Languages and Translation
Higher Institution For Languages & Translation
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