Summary
Overview
Work history
Education
Skills
Languages
Certification
Timeline
Generic
Hesham Al-Salti

Hesham Al-Salti

Dubai,United Arab Emirates

Summary

Results and quality oriented professional with 10+ years of experience in strategic planning, consulting, and organisational growth. Skilled in designing and delivering training programmes, developing leadership capabilities, and fostering employee engagement to drive business success. Proficient in project management, stakeholder management, and implementing learning and development strategies to support sustainable growth. Adept at coaching and mentoring to enhance individual and team performance while aligning with organisational objectives.

Overview

13
13
years of professional experience
6060
6060
years of post-secondary education
1
1
Certification

Work history

Manager / Learning & Development Operations

Etisalat Academy (e& academy)
Dubai, UAE
10.2023 - Current
  • Leading high-performance team to design, plan and implement customized training programmes, ensuring compliance with quality standards and industry best practices.
  • Managing operations of AED 25M+ annually, with leading internal quality assurance team (IQA) to embed quality assurance protocols across all phases to meet UAE national standers and international accreditation criteria (NQC, TEVT, ISO).
  • Building and maintaining partnerships with UAE federal entities, regulatory bodies, and industry leaders to align training/vocational training outcomes with labor market needs.
  • Developed operational frameworks that addressed scalability challenges and reduced costs, with facilitating collaboration across departments, driving significant business growth.
  • Awarded UAE e& group "Golden Public Speaker" title for excellence in public speaking and exceptional presentation skills.

Training Advisor

British Standards Institution (BSI)
Dubai, UAE
07.2022 - 10.2023
  • Provided guidance and consultations on ISO training programs based on organizational goals, training needs and international standards requirements including ISO 9001, ISO 45001, and ISO 14001, to enhance organizational compliance and performance.
  • Developed and maintained strategic relationships with B2B partners, aligning training programs with business goals focused on sustainability, resiliency, and business continuity.
  • Collaborated effectively with various departments, including Marketing, Finance, and Operations, to ensure the successful execution of training projects and initiatives.
  • Facilitated interactive workshops, enhancing participant engagement and comprehension.

Head of Training and Development

Areej Academy for Training
Amman , Jordan
02.2019 - 03.2023
  • Designed and implemented strategic training and development plans, integrated community engagement to enhance organizational impact and growth.
  • Oversaw the operational management of all departments, including marketing, sales, and admissions, ensuring alignment with organizational objectives.
  • Organised and facilitated seminars, workshops, and training events, with a strong focus on quality, increasing enrollment and enhancing learning outcomes.
  • Managed partnerships with universities and external stakeholders, fostering collaborative relationships to expand training opportunities and resources.
  • Developed and delivered training programs for both seniors and juniors, within the academy and externally, focusing on support skills development and career progression.

Admissions Manager/Business Development Consultant

EF Education First
Riyadh, KSA
01.2015 - 11.2017
  • Achieved annual targets by implementing sales strategies and business development initiatives.
  • Developed and executed strategies to boost enrollment through workshops, public speaking engagements at universities and schools, and community outreach programs.
  • Managed relationships with high schools, colleges and government entities, fostering strong partnerships beneficial for recruitment efforts.
  • Delivered presentations, workshops, and interactive events to corporate clients and individuals, showcasing EF's educational services and fostering a culture of continuous learning.

Sales and Marketing Executive

Star Gate Group for Training
Riyadh, KSA
06.2012 - 11.2014
  • Fostered relationships with both existing and new clients, focusing on government entities.
  • Implemented effective strategies that increased revenue through lead conversion.
  • Executed daily operations, averaging 50 client interactions via calls and meetings.

Education

Doctorate of Business Administration (DBA) - Strategic Management

Business Knowledge International College (BKI)
UK,

Master of Business Administration (MBA) - Project Management

Business Knowledge International College (BKI)
UK,

Bachelor of Business Administration - Marketing

Philadelphia University
Amma - Jordan,

Skills

  • Strategic Planning and Consulting
  • Learning and Development Strategies
  • Organizational Growth
  • Training Programs Design and Delivery
  • Leadership Development and Employees Engagement
  • Project Management & Stakeholder Management
  • Coaching and Mentoring

Languages

Arabic
Native
English
Fluent

Certification

Internal Quality Assurance (IQA) in vocational training.

Assessor Award in vocational training.

ISO 22301 (BCMS) Lead Auditor.

Lean Six Sigma (green belt).

Timeline

Manager / Learning & Development Operations

Etisalat Academy (e& academy)
10.2023 - Current

Training Advisor

British Standards Institution (BSI)
07.2022 - 10.2023

Head of Training and Development

Areej Academy for Training
02.2019 - 03.2023

Admissions Manager/Business Development Consultant

EF Education First
01.2015 - 11.2017

Sales and Marketing Executive

Star Gate Group for Training
06.2012 - 11.2014

Doctorate of Business Administration (DBA) - Strategic Management

Business Knowledge International College (BKI)

Master of Business Administration (MBA) - Project Management

Business Knowledge International College (BKI)

Bachelor of Business Administration - Marketing

Philadelphia University
Hesham Al-Salti