HESHAM ALZEIN
Dubai
Summary
Innovative certified Supply Chain Professional with a demonstrated to resolve technical issues effectively. Experienced in managing supplier development efforts, ensuring compliance with specifications and acting as liaison with critical suppliers. Program and project engineer gifted in overseeing quality through on-site inspection and management of schedules. Known for working effectively with all levels of management in a cross-multifunction team environment.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Supply Chain & Admin Manager
CENTRIC COMPOUNDING FZ-LLC
Dubai, UAE
11.2019 - Current
- Tracked and monitored purchase orders, deliveries and invoicing to verify accuracy and compliance.
- Supervised seven staff members tasked with handling materials management, planning, purchasing, and customer service duties.
- Collaborated with internal teams to improve outputs to meet demand and supply requirements, ensuring inventory integrity targets for finished goods.
- Improved, standardized and documented planning and scheduling processes.
- Established inventory targets, stock level, and risk mitigation targets and managed flexibility strategy to optimize inventory.
- Monitored and tracked supplier performance to enforce adherence to quality standards and established timelines.
- Implemented inventory-management strategies to maximize availability and decrease waste.
- Streamlined shipping and receiving operations to reduce errors and improve customer satisfaction.
- Built supplier relationships to mitigate risk and establish effective purchasing arrangements with indirect and logistics customers.
- Developed and enforced policies and procedures in compliance with local and federal regulations.
- Teamed with sales and marketing teams to confirm that product availability meets customer demand.
- Supervised hiring processes and vendor relationships to maintain smooth operations for company.
- Oversaw corporate events designed to connect and support employees at work and outside of work.
- Managed and properly accounted for petty cash issued to facilitate general office activities.
- Scheduled conference rooms, prepared agendas, and maintained calendars to prepare for meetings and events.
- Oversaw maintenance of office facilities and equipment by collaborating with and inspecting work of repair contractors.
Quality Control Engineer
AL MATEEN GROUP
01.2018 - 10.2019
- Communicated with production team members about quality issues.
- Inspected incoming and outgoing materials for accuracy and quality.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Performed visual inspections and non-destructive tests where appropriate.
- Collaborated with production staff to establish and meet quality standards
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Trained and mentored junior inspection staff and interns to apply best practices and comply with quality control guidelines and regulations.
- Resolved customer complaints by investigating problems and developing solutions.
Sales Coordinator
PALMYRA FURNITURE
01.2014 - 12.2017
- Supervise sales operations of sales team
- Follow-up leads and samples provided by sales team
- Implement strategies to sell products or services
- Build new customer base to maximize sales.
- Improved productivity by increasing customer communication and responding to feedback.
- Compiled client profiles and entered information into operating system.
- Maintained long-term relationships with high net-worth clients.
- Handled customer inquiries by staying up-to-date on market and industry trends and finding unique solutions to issues.
- Prepared pricing strategies for current customers to enhance sales and increase profitability.
Education
Quality System Engineers Syndicate -
Afamia Center
Syria09.2018
Human Resource -
Afamia Centet
Syria08.2017
Bachelor’s Degree - Petroleum Engineering
Arab University for
Science and Technology
2017
Skills
- Procurement Logistics
- Optimal Inventory Levels
- Supply Chain Distribution
- Resource Utilization Management
- Staff Management
- Supplier Negotiations
- International Logistics
- 3PL (Third Party Logistics)
- Inventory Records
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
PETROLEUM ENGINEERING
PHOTOSHOP
MATLAB
PYTHON
MICROSOFT OFFICE
DATE OF BIRTH: 1/1/1997
CIVIL STATUS: SINGLE
DRIVING LICENSE
NATIONALITY: SYRIA
ARABIC
ENGLISH
SKILLS
PERSONAL DETAILS
LANGUAGES
UNITED ARAB EMIRATES
Languages
English
Advanced (C1)
Arabic
Bilingual or Proficient (C2)
Timeline
Supply Chain & Admin Manager
CENTRIC COMPOUNDING FZ-LLC
11.2019 - Current
Quality Control Engineer
AL MATEEN GROUP
01.2018 - 10.2019
Sales Coordinator
PALMYRA FURNITURE
01.2014 - 12.2017
Quality System Engineers Syndicate -
Afamia Center
Human Resource -
Afamia Centet
Bachelor’s Degree - Petroleum Engineering
Arab University for
Science and Technology
PETROLEUM ENGINEERING
PHOTOSHOP
MATLAB
PYTHON
MICROSOFT OFFICE
DATE OF BIRTH: 1/1/1997
CIVIL STATUS: SINGLE
DRIVING LICENSE
NATIONALITY: SYRIA
ARABIC
ENGLISH
SKILLS
PERSONAL DETAILS
LANGUAGES
UNITED ARAB EMIRATES
Similar Profiles
ANUJ GHADIALIANUJ GHADIALI
Compounding Pharmacist at Centric Compounding FZ LLCCompounding Pharmacist at Centric Compounding FZ LLC
JACKSON JOYJACKSON JOY
Assistant Manager - Projects at Acino Pharmaceuticals FZ LLC (erstwhile Pharmax Pharmaceuticals FZ LLC)Assistant Manager - Projects at Acino Pharmaceuticals FZ LLC (erstwhile Pharmax Pharmaceuticals FZ LLC)
ZAIN UL AREFEENZAIN UL AREFEEN
Sales & Marketing Manager at VITKOVICE FZ LLCVITKOVICE FZ LLC (CYLINDERS HOLDING a.s. / Vitkovice Cylinders a.s.)Sales & Marketing Manager at VITKOVICE FZ LLCVITKOVICE FZ LLC (CYLINDERS HOLDING a.s. / Vitkovice Cylinders a.s.)