Hesham Mostafa Elfdaly
Waiter
Dubai
Summary
Motivated Waitress with experience serving customers in busy, fine dining restaurants. Recognized for significantly increasing guest check averages by promoting appetizers, specialty items and unique wine selections. Collaborative, thoughtful team leader offering clear, comprehensive and supportive supervision.
Overview
9
9
years of professional experience
2
2
Languages
Work History
Health Club Hotel
Attendant
Dubai
01.2022 - 09.2022
- Enabled efficient day-to-day running of facility by assisting in operational tasks, including towel runs and cleaning
- 2_Developed high-quality training programmes using up-to-date health, fitness and nutrition knowledge
- 3_Maintained member safety by effectively re- sponding to emergency situations and adminis- tering First Aid.
Americana Company
Waiter
Dubai
01.2021 - 01.2022
- Participated in team-building activities to enhance working relationships.
- Improved operations through consistent hard work and dedication.
- Resolved problems, improved operations and provided exceptional service.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
waiter
Amricana Company/ Dubai_Abu Hail
01.2019 - 12.2020
- 1_Served high volumes of guests in fast-paced service environments with exceptional customer care
- 2_Supported restaurant set-up, cleaning and preparations, readying appropriately for first customer arrivals
- 3_Welcomed guests with warmth and enthu- siasm, recommending beverage and snack choices based on customer preferences.
Waiter
Coral
01.2015 - 01.2017
- Served high volumes of guests in fast-paced service environments with exceptional customer care
- 2_Supported restaurant set-up, cleaning and preparations, readying appropriately for first customer arrivals.
Restaurant Waiter
Grand Caffe
01.2012 - 01.2015
- Egypt 1_Checked in with customers during meals to check orders were received correctly and met guests' expectations
- 2_Welcomed guests with warmth and enthu- siasm, recommending beverage and snack choices based on customer preferences.
Education
Bachelor - Social Work
Skills
Work well in a team environment committed to assisting others , and attention to detail
Work well with a diverse group of people
Honest , friendly , excellent , communication marketiong and business service skills presentation skills body language and vocal exercised
Energetic personality , praised for my updeat and positive attitude
Adaptable , positive , open to new ideas
Loyal employee with an excellent and success
Enthusiastic , knowledge - hungry learner , eager to ,meet challenges and quickly assimilate new concepts
Global health understanding
Timeline
Health Club Hotel
Attendant
01.2022 - 09.2022
Americana Company
Waiter
01.2021 - 01.2022
waiter
Amricana Company/ Dubai_Abu Hail
01.2019 - 12.2020
Waiter
01.2015 - 01.2017
Restaurant Waiter
Grand Caffe
01.2012 - 01.2015