Summary
Work history
Education
Skills
Languages
Timeline
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HEWAN MENGESHA MOLA

HEWAN MENGESHA MOLA

Dubai,UAE

Summary

Offering strong organisational skills and keen eye for aesthetics. Knowledgeable about customer service, team management, and maintaining welcoming atmosphere. Skilled in scheduling, inventory management, and fostering client relationships.

Proficient in effective relationships through active listening Career goals include leveraging these skills problem-solving Driven to deliver high-quality service and consistent results

Work history

Sales promoter

Queen Bee Honey
  • Offered personalised shopping advice for enhanced customer trust and product queries
  • Developed product knowledge for effective selling strategies
  • Balanced cash register at end of shift, ensuring accurate financial transactions
  • Followed up on purchase enquiries leading to increased conversion

Associate Banker

Commercial Bank of Ethiopia
  • Carried out day to day duties accurately and efficiently
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity
  • Successfully delivered on tasks with tight deadlines
  • Demonstrated respect, friendliness and willingness to help wherever needed
  • Displayed energy and enthusiasm in fast-paced environment
  • Used Microsoft Word and other software tools to create documents and clear communications
  • Oversaw daily operations to achieve high productivity levels.

Beauty salon manager

Eva Beauty Kitchen
Addis Ababa, Ethiopia
  • Resolved conflicts amongst staff members, fostering harmonious relationships.
  • Handled customer complaints promptly and professionally, maintaining brand reputation.
  • Handled administrative tasks effectively whilst managing the daily operations of the salon.
  • Trained new staff members, contributing to team productivity.
  • Negotiated with suppliers, ensuring cost-effective purchasing of salon products.
  • Managed daily cash transactions and bookkeeping tasks diligently for accurate records.

Education

Bachelor - Accounting, Finance

Skills

  • Strong communication
  • Rejection building abilities
  • Customer relationship management
  • Time management
  • Customer Service

Languages

English
Advanced
Amharic
Proficient (C2)

Timeline

Associate Banker

Commercial Bank of Ethiopia

Sales promoter

Queen Bee Honey

Beauty salon manager

Eva Beauty Kitchen

Bachelor - Accounting, Finance

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HEWAN MENGESHA MOLA