Hiba AL TAIE - MBA / MSc.
Dubai,United Arab Emirates
Summary
Results-driven Data Scientist and AI practitioner with expertise in predictive modeling, machine learning, and agentic AI . Proven track record in developing data-driven systems and deploying intelligent agents for automation and adaptive decision-making. Passionate about driving innovation at the intersection of data science and autonomous AI solutions.
Overview
21
21
years of professional experience
1
1
Certification
Work history
Freelance AI & Automation Consultant
Exotica
Dubai
01.2025 - 07.2025
- Collaborating with Exotica's leadership team to design and deploy an AI-powered customer service chatbot for their e-commerce platform.
- Translating business requirements into functional chatbot flows using conversational AI tools, with a focus on enhancing user experience and brand tone.
- Implementing chatbot-human escalation strategies to ensure seamless customer support.
- Testing, refining, and optimizing chatbot interactions based on user feedback and behavioral data.
- Proposing and building automation solutions to streamline website processes and drive operational efficiency.
- Skilled in natural language processing (NLP), chatbot development, and applying machine learning techniques to enhance conversational accuracy.
- Communicating progress, roadblocks, and technical recommendations clearly to non-technical stakeholders.
AI Expert
AI IXX
Dubai
01.2024 - 07.2025
- Designed and delivered the course 'Data Science: The Basics and Beyond' on the AI IXX platform, which provided learners with foundational knowledge in data science through engaging, practical examples.
- Developed the 'AI Foundations: Prompt Engineering with ChatGPT' course, helping participants understand how to effectively interact with AI tools to enhance their projects.
Postgraduate Researcher
University of Birmingham
Dubai
01.2024 - 07.2025
- Co-authored the research paper 'Ensemble Learning for Predicting Concrete Compressive Strength' in collaboration with a supervisor from the University of Birmingham.
- Applied six advanced ensemble models (e.g., Random Forest, CatBoost, XGBoost) to optimize predictive performance.
- Built a robust predictive framework using real-world and laboratory datasets.
- Led iterative improvements in data cleaning, feature engineering, and model validation to enhance overall model accuracy and reliability.
Collaborative Master's Project
Advanced Construction Technology Services (ACTS)
01.2023 - 01.2024
- In collaboration with ACTS, partnered with IT and R&D teams to develop the world's first virtual lab for predictive concrete strength modeling, revolutionizing construction quality control and enhancing industry efficiency.
- Designed ensemble learning models achieving R² > 0.80 on real-world field data from active construction projects in Lebanon and GCC.
- Streamlined testing processes, reducing reliance on traditional methods and cutting costs while improving operational efficiency.
- Produced recognized research selected for publication, highlighting innovative applications of machine learning in construction.
Project Manager
Exotica
Dubai
01.2020 - 01.2021
- Led a cross-functional team to elevate Exotica's online retail presence, surpassing sales targets and aligning with senior management objectives.
- Spearheaded strategic planning and execution by analyzing KPIs and customer survey data, identifying opportunities for improvement and optimizing business processes.
- Boosted brand visibility with strategic social media campaigns, increasing Instagram followers by 70%.
- Improved website performance to enhance search engine rankings, user experience, and accessibility.
Executive Assistant
Masdar Institute
Abu Dhabi
01.2007 - 01.2010
- Developed over five policies for operations and finance division, ensuring alignment with organizational growth objectives and MIT standards.
- Prepared monthly and annual business reports to aid senior decision-making.
- Supported the Vice President during the merger with Khalifa University, ensuring a seamless transition for over 700 staff and students.
Senior Coordinator
Abu Dhabi Future Energy Company (MASDAR)
Abu Dhabi
01.2006 - 01.2007
- Delivered high-level administrative support to the Masdar City Director, ensuring efficient communication and seamless project coordination.
- Streamlined administrative processes in the Masdar City Director's office by improving communication workflows and introducing more efficient task coordination methods.
Project Assistant
ICBA
Dubai
01.2006 - 12.2006
- Played a vital role in coordinating logistical and administrative tasks for the GRM team, ensuring seamless execution of one of the UAE's most significant soil survey projects critical to national development.
- Acted as a key liaison between ICBA, GRM International, and local authorities, driving collaboration and ensuring the project met the UAE's strategic objectives.
Computer Instructor
ICTD
01.2005 - 01.2006
- Conducted comprehensive digital literacy training for government agencies and corporate teams, focusing on International Computer Driving License (ICDL) certification.
- Expertly facilitated Microsoft Office Suite and Advanced Excel sessions enhancing software proficiency and empowering participants with sophisticated data analysis tools.
Education
Master of Science - Computer Science and Artificial Intelligence
University of Birmingham
Dubai Master of Business Administration -
University of Manchester
Bachelor of Science - Software Engineering
Al Mansour University College
Skills
- SQL database querying
- Machine learning
- Python expertise
- Scikit-learn
- Keras
- PyTorch
- Neural Networks
- Data Cleaning
- Feature Engineering
- Data Visualization
- Problem-Solving
Certification
IBM Data Science Professional Certificate - IBM - 2024
Google Data Analytics Professional Certificate - Google - 2023
Google Cloud Professional Data Engineer - Google (Present)
Mathematics for Machine Learning: Linear Algebra - Imperial College London
Chatbots for Beginners: A Complete Guide to Build Chatbots - Coursera - 2025
Build a Chatbot with Voiceflow: Ecommerce Customer Support - Coursera - 2025
Timeline
Freelance AI & Automation Consultant
Exotica
01.2025 - 07.2025
AI Expert
AI IXX
01.2024 - 07.2025
Postgraduate Researcher
University of Birmingham
01.2024 - 07.2025
Collaborative Master's Project
Advanced Construction Technology Services (ACTS)
01.2023 - 01.2024
Project Manager
Exotica
01.2020 - 01.2021
Executive Assistant
Masdar Institute
01.2007 - 01.2010
Senior Coordinator
Abu Dhabi Future Energy Company (MASDAR)
01.2006 - 01.2007
Project Assistant
ICBA
01.2006 - 12.2006
Computer Instructor
ICTD
01.2005 - 01.2006
Master of Science - Computer Science and Artificial Intelligence
University of Birmingham
Master of Business Administration -
University of Manchester
Bachelor of Science - Software Engineering
Al Mansour University College
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