Summary
Overview
Work history
Education
Skills
Languages
Certification
Affiliations
References
Timeline
Generic
Hiba Dribki

Hiba Dribki

Dubai,UAE

Summary

Dedicated professional with over 6 years of experience expertise in PowerBi, SAP ERP, and data visualisation within renowned multinational. Proven track record in inventory analysis, forecasting support, and supply chain insights. Adept in driving operational excellence and implementing strategic solutions to optimize efficiency, reduce costs and elevate overall performance.

Overview

8
8
years of professional experience
1
1
Certification

Work history

Customer Service Representative

EssilorLuxottica
Dubai, UAE
03.2024 - Current
  • Influenced cost-saving measures with meticulous analysis.
  • Streamlined workflow with efficient analytical strategies.
  • Managed day-to-day operations across the MENA region, ensuring alignment with organizational goals and strategies for consistent business growth and success.
  • Identified operational bottlenecks and implemented streamlined solutions, leading to significant process improvements and enhanced efficiency.
  • Oversaw the management of MENA sample stock, ensuring accurate inventory control
  • Key contributor in transforming SAP's order management system through in-depth analysis and cross-functional collaboration with stakeholders.
  • Enhanced order management processes by driving data-driven decision-making, which improved service levels and operational accuracy.
  • Monitored KPIs and tracked continuous progress to evaluate efficacy of business solutions.

Digital Operations Consultant

B9in3 Services
, Morocco
02.2023 - 02.2024
  • Oversee operational systems, processes, and infrastructure, identifying areas for improvement and offering strategic solutions.
  • Implement digital solutions to enhance efficiency, reduce costs, and elevate customer experience.
  • Direct operations departments ensuring effective use of new technologies and processes.
  • Foster sense of commitment among team members to drive collaborative work environment and achieve operational excellence.
  • Managed and maintained comprehensive documentation for operational processes.
  • Reduced costs and improved operations by analyzing processes and customer feedback.
  • Analyzed data to identify trends and recommend operational improvements.

Operations Executive

Rimowa - LVMH Group
Dubai, UAE
12.2019 - 02.2022
  • Developed and maintained Power BI dashboards to monitor sell-in and sell-out sales across multiple channels and product lines.
  • Reduced logistics costs by ensuring efficient compliance with RIMOWA 3PL, while optimizing stock availability in Retail stores.
  • Lead operational teams, fostering collaboration, and supporting professional growth.
  • Analyzed wholesale and retail performance metrics , identifying gaps in sell-through rates and recommending data-driven inventory redistribution strategies
  • Managed the demand planning process including the monthly forecast of the lifestyle product category.
  • Collaborated with internal departments and external stake holders for an optimal operations.
  • Generated reports, analyzed operational data, and used insights for decision-making.
  • Drove initiatives for continuous improvement, innovation, and best practices adoption.
  • Led the implementation of the Retail Excellence Internal Control Project in the MENA region.
  • Trained and managed the stores team (12 members) in the monthly cycle count.
  • Collaborated in the definition of the wholesale budget analysis in compliance with Finance department.
  • Automated tasks to increase efficiency and reduce department workload.

Supply Chain Executive

L'OREAL
Dubai, UAE
10.2017 - 11.2019
  • Key player in transforming SAP's order management through analysis and stakeholder collaboration.
  • Created monthly Power BI dashboards for visualizing key account evolution, and to provide insight into broad, high-volume datasets for improved business strategy.
  • Led "Transformation for Growth" project ,initiating workshops for service level enhancements and to automate the operations process.
  • Contributed to improved order management, data-driven decision- making, and enhanced service levels.
  • Collaborated with warehouse teams to optimise inventory levels.
  • Resolved logistical issues promptly to minimize disruption to business operations.
  • Initiated workshop with key accounts clients to resolve critical problems and improve the business performance.
  • Fostered a positive work environment through effective leadership techniques, boosting employee morale and productivity.
  • Reduced costs and improved operations by analysing processes and customer feedback.

Education

Master's degree - Science in Logistics

University of Wollongong

Bachelor's degree - Business Administration in Finance & Logistics

Al Akhawayn Univeristy

Engineer's degree - Preparatory Classes of Engineering

CPGE IBN GHAZI

MBA - BUSINESS

University of Wollongong
Dubai

Skills

  • PowerBi
  • SAP ERP
  • Data visualization
  • Inventory analysis
  • Forecasting support
  • Supply chain insights
  • Stakeholder reporting
  • Sales performance analysis
  • Sell-in / Sell-out Analysis
  • Supply Chain Planning
  • Process Improvement
  • Leadership and Team Management
  • CEGID Retail/ Microsoft Office

Languages

English
Fluent
Arabic
Fluent
French
Fluent
Turkish
Elementary
Spanish
Beginner

Certification

  • Certification of SCRUM MASTER
  • Certificate of Participation Best research paper at the Post Graduate Research Symposium held at UOWD
  • The CRLA Certificate Certified Regular Mentor Level 1
  • Certificate of successful attendance of the course IntegratedBusiness Processes with SAP ERP
  • Certificate of Recognition for Outstanding Community Service - AlAkhawayn University in Ifrane
  • Certificate of Leadership Recognition of the Service - LearningProgram at Al Akhawayn University in Ifrane

Affiliations

  • Writing
  • Painting

References

References available upon request.

Timeline

Customer Service Representative

EssilorLuxottica
03.2024 - Current

Digital Operations Consultant

B9in3 Services
02.2023 - 02.2024

Operations Executive

Rimowa - LVMH Group
12.2019 - 02.2022

Supply Chain Executive

L'OREAL
10.2017 - 11.2019

Bachelor's degree - Business Administration in Finance & Logistics

Al Akhawayn Univeristy

MBA - BUSINESS

University of Wollongong

Master's degree - Science in Logistics

University of Wollongong

Engineer's degree - Preparatory Classes of Engineering

CPGE IBN GHAZI

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Hiba Dribki