HIBA RAFIC TRAD
ABU DHABI,UAE
Summary
Strategic and passionate Operation Manager versed in evaluating residential sites and planning large-scale greenspace projects with impressive skills in horticulture. Consults with clients to identify needs, requirements and project scope. Analytical leader with 14 years of industry experience.
Overview
15
15
years of professional experience
4
4
years of post-secondary education
Work History
Operation Manager
Grove Landscape LLC, Arabs of Emirates
Abu Dhabi, UAE
01.2019 - Current
- Manage landscape projects portfolio up to 18 million Dirhams (5.0 million US dollars) from design to
- Design conceptual and detailed landscape plans
- Guaranteed client satisfaction, producing realistic design programmed to satisfy design, procurement and construction requirements.
- Ensured consistency of design work by implementing, managing and reviewing CAD standards.
- Maximized productivity, verifying document control and project workflow systems were constantly adhered to.
- Manage and operate a maintenance and execution team. Minimized discrepancies by effectively training employees on best practices, policies and procedures.
- implementation to material selection and purchases
- Review and monitor all operational activities including project management, resource management, finance management and involved in securing of new projects
- Enhance and implement company-wide operational systems, processes, tools and controls.
- Serve as the final point of escalation of all operational issues; liaise with internal and external stakeholders to achieve operational objectives and ensure closure of all operational non - compliance issues.
- Participate in all board meetings, executive management committee meetings and key decisions pertaining to strategic initiatives, operating model and operation execution.
- Plan by prioritizing customer, organizational and employee requirements at all operational levels
- Ensure accurate estimation of required resources at various operational levels for the successful execution and monitoring of the project ensuring the timely matching of supply with the forecasted demand
- Aided senior leadership by recommending corrective actions and improvements to company operations.
- Reduced costs and improved operations by analyzing processes and customer feedback.
- Analyzed financial data to track and achieve budget targets.
- Analyzed financial data to track and achieve budget targets.
- Reduced costs and improved operations by analyzing processes and customer feedback.
- Managed and motivated high-performing teams for successful KPI attainment.
- Led overall direction, coordination and evaluation of department functions.
- Worked constructively with sales team generating new business opportunities and supporting company growth.
- Implemented corrective actions after collecting and analyzing customer and employee feedback.
Landscape Manager
REEF Facility Management
Manama, KINGDOM OF BAHRAIN
01.2014 - 01.2019
- Prepare project estimates
- Design projects using CAD (computer-aided design) software - or draw them by hand
- Work with installation crews to achieve total customer satisfaction
- Meet with clients at their properties and manage client accounts
- Knowledge of horticultural science and construction techniques
- Writing reports and giving presentations to groups of people
- Estimating costs and overseeing projects
- Surveying the site and investigating its natural resources and features as well as the wildlife and plants in the area
- Consulting people who live and work in the area about the proposed development
- Choosing trees, shrubs, and plants that will suit the land type and the needs of the site
- Leading the landscape team and giving directions of new implantation on the Island
- Assigning tasks to supervisors
- Evaluating the supervisors, gardeners, and irrigation team on site
- Preparing annual maintenance schedule
- On-site supervision when needed.
Landscape Designer
ERGA GROUP
BEIRUT, LEBANON
01.2010 - 01.2013
- Check the design in the manner of justification of items prepared during tender documents preparation
- Coordinates technical issues with other departments or sections
- Inspects construction works
- Perform other duties as required by the head related to the job
- Prepare, develops systems ensuring that design, quality standards and adopted codes are met
- Prepares bill of quantities if required
- Prepares reports if necessary
- Reviews shop drawings and materials (if needed)
INTERNSHIP
EXOTICA
BEIRUT, LEBANON
06.2008 - 07.2008
- Examined project plans and locations to identify and mitigate potential hazards.
- Worked with production teams to facilitate smooth transition from design and testing to full-scale manufacturing.
- Created new designs for private garden using AUTOCAD.
Education
Bachelor of Science - Landscape Design and Eco-system Management
American University of Beirut
LEBANON 02.2005 - 06.2009
Skills
- Process improvement strategies
- Maintenance planning
- Inventory control
- High-pressure environments
- Solutions development
- Policies and procedures implementation
- Relationship building
- Production method development
- Low impact development
- Soft landscaping
- AutoCAD
- Sustainable land management
- Site analysis
- Urban design strategies
- SketchUp
- Hard landscaping
- Concept designs
- Land planning
Languages
English
Fluent
French
Upper intermediate
Arabic
Native
Timeline
Operation Manager
Grove Landscape LLC, Arabs of Emirates
01.2019 - Current
Landscape Manager
REEF Facility Management
01.2014 - 01.2019
Landscape Designer
ERGA GROUP
01.2010 - 01.2013
INTERNSHIP
EXOTICA
06.2008 - 07.2008
Bachelor of Science - Landscape Design and Eco-system Management
American University of Beirut
02.2005 - 06.2009
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