Aris, Archer, CRM, SAP, Smart Doc, CLM, Copilot, GRC
Hichem Cherif
Legal Product Manager
Summary
Strategic Legal Tech & AI Governance team lead with extensive experience in digital transformation, automation, legal compliance, and data analysis. Adept at implementing innovative solutions to optimize legal operations, enhance governance frameworks, and drive efficiency. Recognized for leading AI-powered projects that bolster decision-making processes, while ensuring ethics and compliance.
Overview
20
20
years of professional experience
3
3
Languages
Work History
Specialist –AI Governance & Legal Technology
Dubai Electricity & Water Authority (DEWA)
09.2017 - Current
- Set up AI Governance Framework
- Build and institutionalize AI governance framework aligned with local and international standard as well as ISO 42001 AI Management System standards.
- Champion AI ethics, model validation, and regulatory readiness across product lines and internal platforms
- Legal Tech Strategy & AI Innovation
- Lead the design and deployment of AI governance framework
- Define the legal tech roadmap, integrating GenAI, NLP, and cognitive automation to modernize compliance and legal operations.
- Digital Transformation Leadership
- Drive scalable innovation through platforms like Copilot, Microsoft 365
- Serve as the executive sponsor for legal transformation programs, aligning cross-functional teams and board-level stakeholders.
- Cybersecurity & Compliance Integration
- Oversee ISR/ISMS compliance, digital audits in accordance to ISO 27001
Customer Experience Specialist
12.2010 - 09.2017
- Oversaw KYC implementation, ensuring approval of legal documents (POAs, offshore certificates, contracts).
- Managed real estate compliance, resolving documentation issues efficiently.
- Improved risk mitigation & internal controls, strengthening compliance standard
Freelance Real Estate Consultant
01.2009 - 01.2010
- Conducted property brokerage services, including transactions through Airbnb.
- Drafted lease agreements and facilitated amicable settlement of disputes.
Client Relationship Manager
Etisalat UAE
09.2007 - 01.2009
- Managed a team overseeing SaaS operations, after-sales support, and compliance.
- Provided tailored SaaS solutions aligned with clients' business needs.
- Ensured stringent compliance measures for product issuance.
Sales as a software (SAAS)
Majid Al Futtaim
01.2006 - 01.2007
- Promoted SaaS solutions, demonstrating business scalability and cost-effectiveness.
- Delivered tailored client solutions and maintained high satisfaction
Education
Bachelor of Literature - Business English
University of Sfax
2008
International Diploma - Compliance
Manchester Business School
AI Governance & Ethics - undefined
LinkedIn
Innovation Portfolio Management - undefined
Erasmus University, Rotterdam
Certified Kaizen Project Manager - undefined
Project Management Professional (PMP) - undefined
Certified Scrum Master (CSM) - undefined
Scrum Alliance
ISO 27001:2022 Standard - ISMS
Skills
AI Governance & Responsible AI (Copilot, NIST AI RMF, ISO 42001)
Legal Technology & Operations (CLM, Case Mgmt, DMS, eDiscovery)
Compliance & Risk Management (ISO 27001, ISR, DESC audits)
Project Management (Agile, Scrum, PMP, Kaizen)
Data Analysis & Reporting (Excel, Power BI)
Microsoft 365 & SharePoint Enablement
Awards
DEWA Internal Excellence Award, Golden Award – Policing Security Idea of the Year (America's Idea), DEWA AI Agent Implementation – AI Week 2025
Affiliations
- Founder, Dubai Legal Technology Association (DLTA)
- Member, International Compliance Association (ICA)
- Member, Legal Technology Association
Software
Timeline
Specialist –AI Governance & Legal Technology
Dubai Electricity & Water Authority (DEWA)
09.2017 - Current
Customer Experience Specialist
12.2010 - 09.2017
Freelance Real Estate Consultant
01.2009 - 01.2010
Client Relationship Manager
Etisalat UAE
09.2007 - 01.2009
Sales as a software (SAAS)
Majid Al Futtaim
01.2006 - 01.2007
International Diploma - Compliance
Manchester Business School
AI Governance & Ethics - undefined
LinkedIn
Innovation Portfolio Management - undefined
Erasmus University, Rotterdam
Certified Kaizen Project Manager - undefined
Project Management Professional (PMP) - undefined
Certified Scrum Master (CSM) - undefined
Scrum Alliance
ISO 27001:2022 Standard - ISMS
Bachelor of Literature - Business English
University of Sfax