Hietham Abdulhalim
Summary
Results-oriented Business Development Leader with over 10 years in the Forex industry, specialising in revenue growth and market expansion across the MENA region. Expertise includes building brokerage operations, leading sales teams, and fostering strategic partnerships. Committed to driving organisational growth and enhancing client value as a Chief Business Development Officer or Head of Sales.
Overview
2
2
Languages
13
13
years of professional experience
Work history
Director Of Business Development
NEEX SECURITIES
Dubai, United Arab Emirates
2025.06 - 2026.01
- Drove revenue growth by establishing strategic partnerships with key industry players.
- Explored new markets and acquired significant accounts.
- Cultivated relationships with C-suite executives in vital sectors.
- Cultivated and maintained strategic relationships with key partners and stakeholders to enhance collaboration.
- Enhanced client retention by providing customised solutions.
- Generated increased inbound leads via brand enhancement initiatives.
- Shortened sales cycle duration by implementing process improvements that streamlined client engagement.
- Collaborated with cross-functional teams on business development projects.
- Assisted in conducting market research to identify growth opportunities.
Chief Business Development Officer
DBINVESTING
Dubai
2023.11 - 2025.01
- Drove MENA sales growth through strategic acquisitions and pricing initiatives
- Secured $15M+ in client deposits in Year 1
- Launched Dubai rep offices, securing necessary licenses to facilitate expansion
- Led UAE operations, managing team of 40 to enhance regional performance
- Onboarded 500+ IBs and supported growth with CEO
- Coordinated events for IBs, retail, and institutional clients to foster engagement and build relationships
- Led operations and expanded via regional events
Head of Sales (MENA)
AUS GLOBAL
Dubai
2022.11 - 2023.11
- Drove MENA growth through strategic acquisitions and targeted pricing initiatives
- Secured $25M+ in client deposits via strategic licenses and events
- Closed LP deals while coordinating regional events across MENA, GCC, and East Africa to strengthen market presence
- Onboarded 1000+ active IBs to expand market footprint
- Oversaw global operations from UAE HQ, managing a team of 60 to enhance operational efficiency
Head of Sales (MENA)
STARTRADER
Dubai
2022.07 - 2022.11
- Managed IBs, institutional, and retail teams across MENA to enhance market reach
- Built and led 20-member sales team in Dubai to drive sales growth
- Boosted regional sales by integrating acquired companies for StarTrader
- Facilitated onboarding process for over 100 active IBs, enhancing market presence.
- Led events and expos across East Africa, GCC, and MENA
Senior Account Manager
MULTIBANK FX GROUP
Dubai
2020.10 - 2022.07
- Collaborated with Business Development Head to enhance client retention and account growth.
- Identified and addressed client needs through timely and professional follow-up.
- Provide pre-sales and after-sales support to the BD team.
- Delivered administrative support for sales campaigns to ensure alignment with objectives.
- Support the team in preparing various management reports.
- Managed various ad-hoc projects to support team objectives.
- Perform daily administration in accordance with updated internal policies & procedures, regulatory requirements, & company standards.
Client Relation Manager
ATFX GLOBAL MARKETS
Dubai
2018.07 - 2020.04
- Facilitated client onboarding and managed accounts for FX & CFD clients across MENA/GCC, enhancing client satisfaction.
- Cultivated strong client relationships, identifying and nurturing business opportunities within Forex market.
- Delivered technical support and tailored solutions for clients, ensuring effective utilisation of services.
- Oversaw client accounts using MT4 and MT5 platforms.
- Ensured compliance with regulatory requirements and legal records.
- Conducted background checks for vendors and new hires.
Contact Center Supervisor
MINISTRY OF FINANCE
Abu Dhabi
2017.02 - 2018.03
- Organised daily call centre activities, supervised team, trained staff, and monitored operations to ensure service quality.
- Hire and train new employees.
- Assisted customers by addressing inquiries and resolving issues, enhancing customer satisfaction.
- Tracked and reported on call centre performance metrics to identify trends and areas for improvement.
IT Technical Consultant
SUTHERLAND GLOBAL SERVICES
Dubai
2014.07 - 2017.01
- Contacted and escalated critical issues with Cisco, Linksys, and third-party suppliers, facilitating timely resolution of complex technical problems
- Supported end-users by diagnosing and resolving hardware/software issues, ensuring high availability and performance of systems
- Provided technical support to users of Cisco and Belkin products, implementing and troubleshooting solutions to enhance customer satisfaction
Developing long-term relationships with clients
DU TELECOMMUNICATION
Dubai
2013.05 - 2014.06
- Developed long-term client relationships by managing and interpreting requirements
- Persuaded clients on product or service suitability based on quality, price, and delivery
- Provided pre-sales technical assistance, product education, and after-sales support
- Meeting regular sales targets and coordinating sales projects
Education
International Computer Driving License - ICDL
FUTURE UNIVERSITY
KhartoumBSc. (Honors) - Telecommunication Engineering
FUTURE UNIVERSITY
KhartoumComputer Networks Design & Administration Diploma - Computer Networks
SUDACAD-SUDATEL TELECOM GROUP
KhartoumSkills
- Market expansion strategies
- Post-sales support
- Relationship management
- Performance under pressure
- Critical thinking
- Presentation skills
- Email communication
- Attention to detail
Accomplishments
TOP 25 Sales Managers and business development in MENA
LANGUAGES
ENGLISH
ARABIC
References
References available upon request.
Timeline
Director Of Business Development
NEEX SECURITIES
2025.06 - 2026.01
Chief Business Development Officer
DBINVESTING
2023.11 - 2025.01
Head of Sales (MENA)
AUS GLOBAL
2022.11 - 2023.11
Head of Sales (MENA)
STARTRADER
2022.07 - 2022.11
Senior Account Manager
MULTIBANK FX GROUP
2020.10 - 2022.07
Client Relation Manager
ATFX GLOBAL MARKETS
2018.07 - 2020.04
Contact Center Supervisor
MINISTRY OF FINANCE
2017.02 - 2018.03
IT Technical Consultant
SUTHERLAND GLOBAL SERVICES
2014.07 - 2017.01
Developing long-term relationships with clients
DU TELECOMMUNICATION
2013.05 - 2014.06
Computer Networks Design & Administration Diploma - Computer Networks
SUDACAD-SUDATEL TELECOM GROUP
BSc. (Honors) - Telecommunication Engineering
FUTURE UNIVERSITY
International Computer Driving License - ICDL
FUTURE UNIVERSITY