Learning
HILDA KHOT
Administration
Dubai
Summary
Natural leader with exceptional skills in customer relations, administration and scheduling. Manages competing priorities with organized and resourceful approaches. Self-motivated, energetic and determined to gain as much from this company and in exchange, apply my skills.
Overview
2
2
years of professional experience
9
9
years of post-secondary education
1
1
Language
Work History
Marketer
Guardian Insurance
Juba
11.2020 - 03.2021
- Created awareness for clients to invest in insurance through radio advertisement, newspaper advertisements, billboards, branded vehicles, door to door marketing
- Conducted research to analyze customers' behavior, preferences and purchasing habits.
- Created invoices for new and renewing clients
- Followed up on current clients to make sure they are satisfied
Marketer
Smart Dry Cleaners
Juba
06.2019 - 04.2020
- Sourced for customers through door to door marketing, radio advertisements, newspaper advertisements, billboards, branded vans
- Completed in-depth reviews of market conditions and customer preferences.
- Picked up and delivered laundry to customers
- Formulated discount systems for loyal customers
- Followed up on customers to ensure satisfaction and made note of any complaints
Intern Cashier
African National Bank
Juba
05.2019 - 07.2019
- Received deposits and issued withdrawals to clients
- Opened bank accounts for new clients
- Counted and handed the money over to the manager at the end of the day
- Carried out day-to-day duties accurately and efficiently.
- Actively listened to customers, handled concerns quickly and escalated major issues to the manager.
Surveyer
Geopoll
Nairobi
01.2019 - 02.2019
- Surveyed individuals through the telephone on certain subjects affecting their countries
- Improved operations through consistent hard work and dedication.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Developed team communications and information for meetings.
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Community service teacher
Kanyaa Educational center
Nairobi
01.2019 - 03.2019
- Community service program for teaching Grade 4 students Mathematics, English and Science
- Set mid term and end of term exams and marked them
Office Administration Intern
Nyumbabora Ltd
Nairobi
10.2018 - 12.2018
- Developed correspondence letters, memos and emails.
- Sorted, organized and maintained files.
- Answered and transferred incoming telephone calls, taking messages for the managing director.
- Followed up on ongoing construction sites
- Researched and reviewed information in support of daily objectives.
- Maintained office schedule and calendar of workflow and meetings.
- Liaised with clients to assess needs and responded to inquiries.
Head of Culture and Sports
South Sudanese Students Association in Kenya
Nairobi
07.2018 - 09.2018
- Arranged sports and cultural events for South Sudanese Students in Kenya and awarded the winners
- Participated in continuous improvement by generating suggestions and engaged in problem-solving activities to support teamwork.
- Participated in team-building activities to enhance working relationships.
- Developed and maintained courteous and effective working relationships.
Education
Bachelor of Science - Interational Business Administration, Management
United States International University
Nairobi, Kenya 01.2015 - 10.2019
High School Diploma -
St. Christopher's High School
Nairobi, Kenya 09.2010 - 07.2014
Skills
Leadership
Marketing and advertising
Group coordination
Microsoft office
Driving
Language
Interests
Deep and meaningful conversations
Reading
Outdoor activities
Exercising
Referees
1. Peter Donde
Managing Director, Nyumbabora.
Nairobi, Kenya
dondepeter@gmail.com
+254721348712
2. Deng Mayom
Partner, Guardian Insurance.
Juba, South Sudan
dembaguer78@gmail.com
+211927003999
Timeline
Marketer
Guardian Insurance
11.2020 - 03.2021
Marketer
Smart Dry Cleaners
06.2019 - 04.2020
Intern Cashier
African National Bank
05.2019 - 07.2019
Surveyer
Geopoll
01.2019 - 02.2019
Community service teacher
Kanyaa Educational center
01.2019 - 03.2019
Office Administration Intern
Nyumbabora Ltd
10.2018 - 12.2018
Head of Culture and Sports
South Sudanese Students Association in Kenya
07.2018 - 09.2018
Bachelor of Science - Interational Business Administration, Management
United States International University
01.2015 - 10.2019
High School Diploma -
St. Christopher's High School
09.2010 - 07.2014