Hima Das

• Pricing: Respond to customer inquiries related to ocean freight by checking rates with main liners and providing quotes.

• Booking & Instructions: Confirm jobs, book export FR/OT/GP containers with shipping liners, obtain release orders, and transfer sea freight details to customers.

• Vendor & Shipping Line Coordination: Communicate with vendors (agents and shipping liners) to secure required shipments for customers.

• Loading Plan & Shipping Documents: Arrange loading plans with transporters, execute shipments, and prepare shipping documents for customs clearance and terminal requirements. Handle TLUC payments for DP World port, open job files in the system post-loading, and arrange container deposits back to the port.

• Customer & Freight Forwarder Communication: Maintain continuous communication with customers and freight forwarders or agents to promptly address shipment challenges.

• Shipment Responsibility: Oversee shipments from origin to buyer’s warehouse as per Incoterms.

• Vendor Payments & Invoicing: Check ETD and container inquiries in Dubai trade login, clear vendor payments, create tax invoices, and send them to customers once the shipment sails from origin. Maintain track records and advise customers on shipment status until final destination.

• Software & Procedure Compliance: Ensure proper use of company software and adherence to procedures in coordination with the Accounts team.

• Document Collection & Payment Facilitation: Coordinate with messengers to collect DO from shipping lines, liaise with the Finance department for payment release, and arrange original BL, CI, and PA documents for import clearance.

Transporter Coordination: Plan and coordinate import container delivery with transporters based on customer expectations.

• Customs Updates: Update customs with declared shipments and forward original documents (Invoice, PL, COO) for customs submission.

• Job Closing & Invoicing: Prepare job closing and tax invoices for customers once import containers are delivered to their warehouse.

• Company Worksheet Maintenance: Maintain the company worksheet for all import and export shipments. Record and send updates to customers once their export shipment reaches the destination.

• IMPORT/EXPORT Documentation: Managed SEA/LAND bonded documentation (Local & FZE transit out).

• 3PL Management: Oversaw 3PL relationships and performance for inbound and outbound logistics.

• Tobacco Shipments: Experienced in handling shipments for all tobacco products.

• Process Streamlining: Streamlined shipping and transportation processes.

• Customer Requirements: Ensured consistent operations and customer service levels by understanding customer requirements.

• Logistics Documentation: Proficient with logistics-related documentation, including clearance documents and sea freight (import & export) shipments.

• Entry/Exit Preparation: Handled preparation of EXIT ENTRY.

• Shipping Documents: Responsible for all shipping documents (SI, VGM, etc.).

• Document Preparation: Prepared shipping documents (Invoice, Packing List, DA, TOO, COO) as per customer requests.

• HS Code Preparation: Prepared HS codes for customs purposes.

• Coordination: Managed and coordinated with shipping lines and cargo.

• Record Maintenance: Maintained all records related to dispatch shipments.

• Consignee Confirmation: Sent documents for consignee confirmation.

• Shipment Status: Coordinated with shipping lines, forwarders, and customs for shipment arrival status and clearance.

• Supplier Coordination: Coordinated with local suppliers for delivery of shipments.

• Workload Organization: Organized daily workload for all outbound and inbound shipments to meet customer requests, promises, and delivery dates, ensuring compliance with logistics regulations and procedures.

• Vendor Receipts: Collected all vendor receipts and GRN/GDN related to shipments, prepared PNL and tax invoices, and closed job files at month-end.

• ERP System: Utilized ERP system (Microsoft Dynamics) for billing and invoicing customers.

• Provide counseling about the Immigration rules
• Organized and Conducting Seminar activities
• Motivation & Relationship building
• Training staff in Logistics Freight Forwarding operations
• Given color consultancy services to the customers