Hi, I’m
Himanish Goswami
Strategy & Change Management
Dubai,UAE
Summary
15 years of experience in Business Advisory and Program Management Operational Excellence roles working extensively with C-Suite Leadership and Senior Management in driving enterprise-level improvement and change management programs impacting CXO levers.
Overview
17
years of professional experience
Work History
GULF MARKETING GROUPDUBAI
DIRECTOR
01.2022 - Current
Strategy and Transformation Head
Job overview
- As the Transformation Director Responsible for Digital Transformation roadmap and strategy program worth $10Mn
- Responsible for the end-to-end Program and
- Portfolio management for ERP implementation S4 HANA - GCC & APAC
- FICO, SD & MM module design documents along with the change management and the complete UAT testing under our office
- Led the Omni channel digital transformation by integrating brick-and-mortar stores, app- based options, and online platforms
- Program leader for Endless Aisle, Click and Connect
- Digital Wallet, Fintech, and m-POS projects at an enterprise level
- Drive automation replication charter for e- commerce businesses such as AI, ML, RPA, and Cognitive science across the business to enhance traffic and conversion/Marketplace management
- Supply Chain -09 Demand planning, RFID, and Transport Management system
- Responsible for creating the use cases and consumer journey to identify the high-impact areas and drive change management
- Internal
AMAZON DEVELOPMENT CENTREHYDERABAD
AVP
01.2019 - 01.2022
Job overview
- As the COE lead was responsible for driving the operational excellence program and program management Warehousing space requirements through alternate capex lite solutions
- Owner of Long-term strategy design, long term structural solutions for vendor-managed inventory model which delivered INR 1250mn capex Savings
- Facilitated and drove new product developments for automation, simplification, and new operational models (Just in a time inventory model, Speed solves)
- Driving speed improvement initiatives through levers like P2D revision, RU improvement
- Attainment optimization
- Operationalization and problem-solving for onboarding of 150+ new sites for the festive sale period responsible for a space solution of sq ft
SAMSUNG INDIA, ELECTRONICS
SENIOR MANAGER
01.2016 - 01.2019
Job overview
- Established the First Shared Services unit for
- Samsung Electronics in India catering to 68 entities and supporting 35000 employees
- SSC Head for Finance & HR service offerings
- Implementation of Unified HCM suite via
- Implementation of a cloud package-based integrated system optimized for global operations rollout for 65+ Samsung entities
- I was responsible for defining the
- Global Job Architecture (along with
- Mercer) for the Job-based HRM
- Designedunit processes with 1,096 activities and process flowcharts for defining the TO-
- BE HR workflow structure, this helped in defining the HR business processes for the Job-based HRM process.
DELOITTE USIHYDERABAD
SENIOR MANAGER
01.2013 - 01.2016
Advisory and Human Capital Consultant
Job overview
- Collaborated with business and client account teams to generate 5+ new clients ($5 Mn+ sales), staffing of 4+ FTEs (annualized)
- Participated in 10+ RFP & RFI responses, business case developments, client orals, and commercial and technical negotiations
- EBITDA Improvement Strategy Formulation for a Manufacturing giant.
INFOSYS BPO LTD, Lean
MANAGER
01.2007 - 01.2013
Job overview
- Six Sigma Champion
- Led Kaizen Workshop for Operations
- Internal Auditor and Corporate Risk
- Management -SOP and Knowledge
- Management lead
- PCMM & ISO 27001 Auditor
- Competency Management and Job Evaluation program lead
- Implementation of Unified HCM suite via
- Implementation of a cloud package-based integrated system optimized for global operations rollout across GMG entities.
Education
Indian Institute of
Technology IIT Kharagpur
MBA from HR Management
IIT
Madras
B Tech from Aeronautical Engineering
Himanish Goswami
PMP & Lean Six Sigma Certified professional.
Accomplishments
- HR Shared services case Management and
- Tier structure setup
- Strengths
- Experience in understanding
- Organization perspectives and methods to Execute Business
- Strategies, improve operations and performance, and drive a culture of excellence
- Certified Program Management and
- Digital Transformation and Lean Six
- Sigma professional with Operational
- Excellence expertise
- Implementation of Governance to provide a disciplined approach to implementing solutions for all types of projects and large-scale programs
- ERP, Shared Services, Vendor
- Integration, and Acquisitions
- Strong Change Management
- Capability with a demonstrable track record of delivering complex change programs across multiple geographies
- Strategic/Operation planning and
- Organizational Risk Management to facilitate the development of strategy and operations plans; facilitate the selection on strategically aligned improvement projects
- Drive Enterprise Automation through
- RPA /AI and define the digital transformation roadmap
- People Management by enabling and managing teams to work towards achieving common goals & motivating them to reach their individual goals, growth & aspirations
- Internal
- Sourcing, Payroll, Benefits, and Performance
- Management SLAs and improvement Projects
- Set up of Automation COE for RPA and Chat
- Bots drove data-enabled HR helpdesk.
Additional Information
- PERSONAL , UAE Golden VISA Holder IIT Gold Medal Winner Married STRENGTHS
Skills
- Project Management
- Financial Management
- People Management
Timeline
DIRECTOR
GULF MARKETING GROUP
01.2022 - Current
AVP
AMAZON DEVELOPMENT CENTRE
01.2019 - 01.2022
SENIOR MANAGER
SAMSUNG INDIA, ELECTRONICS
01.2016 - 01.2019
SENIOR MANAGER
DELOITTE USI
01.2013 - 01.2016
MANAGER
INFOSYS BPO LTD, Lean
01.2007 - 01.2013
Strategy and Transformation Head
Advisory and Human Capital Consultant
Indian Institute of Technology IIT Kharagpur
MBA from HR Management
IIT Madras
B Tech from Aeronautical Engineering
Himanish Goswami
PMP & Lean Six Sigma Certified professional.
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