Ms-Office
Hinan Mahammed
Sales Coordinator | Business Development Executive
Dubai
Summary
Highly motivated Bachelor of Business Administration degree holder with a keen interest in exploring opportunities in the Sales and Customer Service professional with expertise in communication and negotiating. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public..
Overview
5
5
years of professional experience
3
3
years of post-secondary education
5
5
Languages
Work History
Warehouse Supervisor
Rodico Commercial Lda
10.2023 - 05.2024
- Supervised shipping and receiving, distribution and workplace safety.
- Supervised warehouse operations by managing employees during shifts.
- Operated warehouse material handling equipment correctly to move loads.
- Used warehouse management software to reconcile daily inventory.
- Kept detailed records of inventories and merchandise inventory transactions.
- Completed daily operations on time and maintained high standards of accuracy.
Executive Administrator
Elsandra Investimentos Lda
9 2022 - 8 2023
- Supported management by processing and documents with consistent on-time delivery
- Managed invoices, payments and deposits, maintaining accurate expenditure records
- Input data into accounting system and maintained integrity of system information to alleviate potential breaches
- Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers
- Recorded deposits, reconciled monthly bank accounts and tracked expenses
- Presented monthly, quarterly and annual statements to support financial planning.
Account Executive
Octagon Freight Express Pvt Ltd
03.2021 - 08.2022
- Maintained accurate and complete documentation to facilitate accounting and filing functions
- Prepared statements, bills, or invoices and recorded amounts due for items purchased
- Collaborated with internal teams to develop account strategy
- Communicated and resolved disputes with clients regarding outstanding invoices, payments and adjustments
- Coordinated office supply ordering to avail materials for streamlined operations
- Gathered information from clients to secure accounts, verify payment and identify special requirements.
Online Sales Assistant
Safety Protective Store
01.2020 - 02.2021
- Researched on essential covid-19 safety precaution products with manufactures
- Evaluated covid-19 safety Protective supplies
- Monitored online marketplaces for product offerings and pricing identify gaps and opportunities
- Managed time efficiently in order to complete all tasks within deadlines
- Provided effective knowledge of new product's specifications to clients increase the sales
- Managed customer service inquiries and complaints for customer satisfaction.
Marketing Intern
Auros Tech LTD
10.2019 - 12.2019
- Maintained current knowledge of evolving changes in marketplace
- Performed office administrative duties to enhance team cohesiveness
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads
- Assisted sales professionals maintain customer relationships by making follow up calls to recent buyers
- Researched competitor trends and interpreted findings, reporting conclusions to supervisor
- Analyzed customer feedback and identified areas for improvement.
Education
BBA: Human Resources Management -
Dr. N.S.A.M. First Grade College
08.2016 - 05.2019
Skills
Staff Management
Software
Tally ERP
Canva
CRM
Disclaimer
I hereby declare that all the above information is true and correct to the best of my knowledge and belief.
Timeline
Warehouse Supervisor
Rodico Commercial Lda
10.2023 - 05.2024
Account Executive
Octagon Freight Express Pvt Ltd
03.2021 - 08.2022
Online Sales Assistant
Safety Protective Store
01.2020 - 02.2021
Marketing Intern
Auros Tech LTD
10.2019 - 12.2019
BBA: Human Resources Management -
Dr. N.S.A.M. First Grade College
08.2016 - 05.2019
Executive Administrator
Elsandra Investimentos Lda
9 2022 - 8 2023
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