HIND AL HARBI

• Diagnosis or evaluate mental & emotional disorders of individuals & administers programs of treatment.
• Interviews patients in clinic, hospitals & other sittings and studies medical & social case histories.
• Assesses patients progress & modifies treatment programs accordingly, communicates with & counsels family members as appropriate.
• Provided case management support by coordinating referrals and follow-up care among various healthcare providers and community agencies.
• Counseled individuals and groups regarding problems such as stress, substance abuse or family situations to modify behavior to improve personal adjustment.

Psychologist – oncology Patient Support

• Provided psychological and emotional support to cancer patients and their families to enhance coping and quality of life.
• Conducted psychological assessments and tests to identify individual needs.
• Developed and implemented comprehensive treatment plans tailored to patients and their families.

Psychologist – Government Entities

• Conducted psychological assessments for employees of AbuDhabi government authorities to evaluate mental health and workplace performance.
• Delivered individual and group counseling sessions to manage occupational stress and promote mental well-being.
• Designed and implemented tailored therapeutic interventions to improve employees’ psychological resilience and productivity.

Current Project – Judicial Department (June 9, 2025 – current )

• Working as part of the clinical team at the rehabilitation center, conducting psychological studies, assessments, and tests for juvenile.
• Developing and implementing individualized treatment plans tailored to each case, focusing on psychological rehabilitation and behavioral adjustment.
• Referring individuals to psychiatrists for medical evaluation and pharmacological intervention when necessary.
• Conducting awareness workshops for juveniles on the importance of mental health and effective stress management techniques.
• Developed strong rapport with clients through empathetic listening and genuine concern for their wellbeing.
• Assisted in creating behavior modification plans for clients struggling with disruptive behaviors or emotional challenges at home or school settings.
• Increased client engagement by utilizing creative therapeutic approaches such as art or play therapy techniques when appropriate.

• Supervising and supporting the reception staff.
• Ensuring all visitors are greeted promptly and professionally.
• Coordinating front desk schedules and covering shifts as needed.
• Managing incoming calls and inquiries.
• Addressing any issues or concerns related to the reception area.

• Developed behavior modification plans for juveniles.
• Conducted case studies on juvenile offenders.
• Conducted juvenile awareness training.
• Increased client satisfaction by maintaining a compassionate, non-judgmental environment during therapy sessions.

• Ensured accuracy of licensing documentation by identifying and correcting errors and missing information.
• Assisted applicants with concerns, guiding them through the licensing processes.
• Managed licensing tasks, including document identification, registration, fee collection, and renewal.
• Maintained expertise in the computerized licensing information system.
• Assisted in drafting proposals for outsourcing specialized companies for licensing standards.
• Generated reports and maintained records in the licensing section.

• Assisted in coordinating performance improvement initiatives.
• Collected and compiled performance data, ensuring appropriate action was taken.
• Assisted in teaching and orienting new staff to quality and performance initiatives.
• Supported continuous improvement efforts and monitored results.
• Prepared draft reports on performance and quality management.
• Provided coaching to staff on maintaining quality standards.

• Provided tourist information and acted as a coordinator for the call center.
• Monitored and reported statistics on weekly basis.
• Improved data collection measures by accurately logging call details and customer information.
• Handled customer complaints with professionalism and resolved issues efficiently.
• Managed high call volumes with accuracy and productivity.