Hira Abid
Dubai
Summary
Dedicated Sales Manager with over 7 years of experience. Demonstrated history of meeting company goals and promoting best practices. Thrives under pressure and adapts to challenges with ingenuity and resilience.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Sales Manager
GES Logistics
10.2023 - Current
- Identifying and pursuing new sales prospects in air, sea, and land freight
- Initiated and established a new land freight department, which is currently the fastest-growing segment of the organization.
- Increasing customer base through effective business development strategies, including cold calling, cold visits, networking, and attending industry events
- Collaborating with operations, pricing and customer service teams to ensure the timely and efficient delivery of freight services, resulting in increase in client satisfaction
- Negotiating Ad-Hoc and long-term contracts and services agreements with clients, securing long-term partnerships and ensuring customer retention
- Developed strong relationships with clients by understanding their logistics needs and offering tailored solutions resulted in improved client retention
- Achieving sales targets in terms of revenue and GP
- Maintaining accurate records of sales activities, client interactions, and pipeline management using CRM software
Key Account Manager
Lorryz FZ LLC
08.2020 - 09.2023
- Develop and maintain strategic long-term trusting relationships with Key Stakeholders
- Coordinating and negotiating with carriers for cost reduction
- Collaborating with the sales team to analyze prices and determine the profit margin for key stakeholders
- Manage and respond to spot quotation requests and RFQ’s for Domestic and Cross border Shipments
- Conducting meetings with carriers to develop a wider understanding of market rates and dynamics
- Identifying leads from multiple sources and forwarding to Sales Team
- Managing communications between key clients and internal team
- Identifying potential vendors and updating Transport Management System with new carriers and individual drivers
Customer Relationship Expert
Trukker
09.2019 - 07.2020
- Establishing strong working relationship with the customer to increase volume
- Working closely with the operation team to ensure all shipments requirements are fulfilled in timely manner
- Understanding the client's shipment requirements and quoting spot rates
- Working with the development Team in upgrading and Updating of the Transport Management system
- Identifies opportunities to optimize sales and profitability through pricing strategies
- Monitoring, Tracking and Updating all the ongoing shipments in the System and clients
- Negotiate transportation rates with the vendors and Participating on bids and RFQ’s for local and cross border shipments and follow up customers for the rate confirmation
- Support sales, operations, accounts and documentation teams with regards to shipments and invoicing
Operation and Sales coordinator
Integra Logistics System FZ LLC
03.2018 - 08.2019
- Communication with clients and resolving all their queries related to shipment
- Conducting Meetings with the Vendors for feedback and performance analysis
- Responsible for making shipment arrangements for inbound and outbound to ensure profit maximization
- Updating System with more carriers and individual drivers regularly
- Tracking and monitoring shipments to ensure on time delivery and Updating stakeholders on the status of their shipments in transit
- Managing vendor billing and disbursement
- Follow-up shipment invoices for payment to clients
Associate Finance Executive
Health TV
01.2017 - 11.2017
- Prepare Book keeping, General Journal entries and Bank Payment voucher
- Prepare Payroll summary
- Prepare Fund balance report for management
- Monitoring and manage petty cash
- Correspondence with bank, debtors, creditors and other private institution
Business Executive
Roznama Dunya
11.2014 - 03.2015
- Organized seminars, BTL and other promotional campaigns and Launching events of Karachi and Islamabad
- Maintaining and updating customer databases
- Drafting event proposals
- Managed the internal and external mail functions
Education
Bachelors in Commerce -
University Of Karachi
01.2008
Intermediate - Pre-Medicine
Bahria College N.O.R.E 1
01.2006
High school diploma -
Y.M.C.A Secondary School
01.2004
Skills
- MS Office
- Time Management
- Effective Negotiator
- Communication
- Industry Knowledge
- Accounts
- Vendor management
- Team building expertise
- Computer proficiency
- Invoicing
- Fast Learner
- Multitasking ability
Languages
Urdu
Bilingual or Proficient (C2)
Balochi
Bilingual or Proficient (C2)
English
Advanced (C1)
Farsi
Intermediate (B1)
Personal Information
- License: UAE LICENCE # 4532486
- Title: Land Freight Specialist
Certification
AFC
Institute of Chartered Accountant of Pakistan / Mar 2016
Retail Management
IACT / Dec 2009
Business Communication
Pakistan American Culture Center / Mar 2007
Presentation Skills
Al- Hamd Academy / Sep 2007
Timeline
Sales Manager
GES Logistics
10.2023 - Current
Key Account Manager
Lorryz FZ LLC
08.2020 - 09.2023
Customer Relationship Expert
Trukker
09.2019 - 07.2020
Operation and Sales coordinator
Integra Logistics System FZ LLC
03.2018 - 08.2019
Associate Finance Executive
Health TV
01.2017 - 11.2017
Business Executive
Roznama Dunya
11.2014 - 03.2015
Intermediate - Pre-Medicine
Bahria College N.O.R.E 1
High school diploma -
Y.M.C.A Secondary School
Bachelors in Commerce -
University Of Karachi
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