Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Overview
12
12
years of professional experience
Work history
Front of House
UFC Gym
Dubai, UAE
09.2024 - Current
Managed member check-ins, ensuring smooth reception operations.
Coordinated with fitness instructors for effective class scheduling and bookings.
Communicated with clients to provide timely information and address inquiries.
Supported promotional activities that boosted member engagement and retention.
Monitored equipment usage and reported maintenance issues to uphold safety standards.
Assisted sales consultants in meeting targets through collaborative efforts.
Executed day-to-day duties accurately while adhering to tight deadlines.
Actively processed membership renewals to maintain membership levels.
Social media assistant
Hytec Auto Service
Dubai, UAE
02.2024 - 09.2024
Created engaging content for various social media platforms to enhance brand visibility.
Researched industry trends and competitor activities to inform content strategy and engagement.
Monitored social media channels for customer feedback and interacted with audiences to build relationships.
Assisted in planning and executing social media campaigns to promote services and events.
Responded promptly to customer enquiries, improving consumer relations and satisfaction.
Receptionist
Malda beauty salon
Jeddah, Kingdom of Saudi Arabia
03.2017 - 11.2020
Managed front desk operations and maintained a welcoming environment for visitors.
Handled incoming calls and directed them to appropriate personnel efficiently.
Assisted with scheduling appointments and coordinating meetings for staff members.
Processed incoming and outgoing mail, ensuring timely delivery and organisation.
Cashier
Brato Cafe
Jeddah, Kingdom of Saudi Arabia
02.2014 - 07.2016
Processed customer transactions efficiently whilst maintaining high standards of accuracy.
Assisted customers with product inquiries and provided knowledgeable recommendations.
Maintained cleanliness and organisation of checkout area to enhance customer experience.
Collaborated with team members to ensure smooth operation during peak hours.