HISHAM NOFAL
Dubai
Summary
Sales Professional with 9+ years of experience in revenue growth and client relationship management. Expertise in developing strategic sales plans and negotiating high-value deals. Proven track record of exceeding sales targets and managing key accounts effectively.
Overview
11
11
years of professional experience
Work History
Sales Executive
AI Baddad Group
Dubai, UAE
12.2024 - 01.2026
- Managed customer relationships through consultative sales techniques to meet individual sales goals.
- Prepared sales quotations, contracts, and follow-up documentation in line with company policies.
- Achieved company targets by executing effective sales strategies.
- Consistently surpassed sales targets, demonstrating exceptional performance.
- Cold called potential clients to expand lead database and drive sales growth.
- Coordinated with marketing teams to align sales efforts and enhance profitability.
- Prepared accurate sales quotations, contracts, and follow-up documentation following company policies.
- Negotiated contracts with clients, optimizing terms for mutual benefit while maximizing profitability.
- Resolved customer issues swiftly, utilizing problem-solving skills to maintain satisfaction.
- Managed end-to-end sales activities, including lead generation, client meetings, negotiations, and deal closure.
Sales Executive
Jaj Foodstuff Trading LLC
Dubai, UAE
02.2022 - 11.2024
- Managed sales operations for foodstuff products across assigned markets and customer segments.
- Developed strong relationships with supermarkets, wholesalers, restaurants, and key retail clients.
- Identified new business opportunities through market visits, cold calling, and client referrals.
- Negotiated pricing and contracts to maximize profitability while ensuring customer satisfaction.
- Consistently exceeded monthly and annual sales targets, demonstrating strong sales performance.
- Coordinated logistics, warehouse, and finance teams for timely delivery and accurate invoicing.
- Monitored market trends and competitor pricing to inform effective sales strategies.
- Prepared sales reports and forecasts for management review, enhancing decision-making.
General Accountant
Ministry of Foreign Affairs & International
Cooperation, UAE – Panama City
01.2018 - 11.2021
- Entered all financial transactions accurately into the accounting system and ensured proper classification.
- Conducted detailed bank reconciliations and double-checked all entries against bank statements to ensure accuracy and resolve discrepancies.
- Handled all embassy and consulate fees, including visa fees, consular service fees, and other citizen service payments.
- Prepared monthly, quarterly, and annual financial statements in compliance with UAE and international accounting standards.
- Monitored and managed cash flow, embassy budgets, and expenditures. Assisted in financial reporting and audit preparation for both the embassy and consulate.
- Processed payroll, WPS salary transfers, and employee benefits for embassy staff.
- Coordinated HR activities, including recruitment, onboarding, leave management, and personnel records maintenance.
- Oversaw administrative functions, including procurement, office supplies, and facility management.
- Supported consulate operations by managing financial transactions and reconciling accounts for consular services.
- Ensured compliance with local regulations and internal financial policies.
- Collaborated with management to implement cost-saving measures and improve financial processes.
Sales Representative
Jordan Insurance Company
Dubai, UAE
10.2015 - 01.2018
- Promoted and sold insurance products including motor, medical, life, travel, and corporate insurance solutions to individual and corporate clients.
- Identified and generated new business opportunities through client meetings, referrals, cold calling, and networking.
- Assessed customer needs and recommended suitable insurance coverage in compliance with UAE insurance regulations.
- Prepared insurance quotations, proposals, policy documentation, and follow-up communications.
- Negotiated terms and closed sales while maintaining high standards of customer service and professionalism.
- Managed client renewals, endorsements, and policy servicing to ensure customer retention.
- Coordinated with underwriting and claims departments to support smooth policy issuance and claims processing.
- Achieved assigned sales targets and contributed to overall branch revenue growth.
- Maintained accurate client records and sales activities using CRM and internal systems.
- Stayed updated on insurance products, market trends, and regulatory requirements in the UAE.
Assistant Accountant
Masa Tours JLT
Dubai, UAE
11.2014 - 09.2015
- Assisted in preparing and maintaining financial records, including invoices, receipts, and payments.
- Supported the Accounts Payable and Accounts Receivable processes, ensuring timely processing of client and supplier transactions.
- Reconciled bank statements and petty cash accounts on a monthly basis.
- Prepared and recorded journal entries for daily financial transactions.
- Assisted in the preparation of monthly, quarterly, and annual financial reports.
- Coordinated with tour operators, travel agents, and service providers for financial settlements.
- Maintained accurate records of bookings, cancellations, and refunds for accounting purposes.
- Supported the finance team in budgeting, cost tracking, and expense monitoring.
- Provided administrative support to the accounting team, including filing, documentation, and data entry.
Education
Bachelor's degree - Accounting
Al Zarqa University
JordanSkills
- Sales strategy and execution
- Business development
- Lead generation and prospecting
- Pipeline management
- Client relationship management
- Negotiation and closing
- Account management
- Customer retention
Technical Expertise
- Sales Automation & Lead Management Tools.
- Sales Forecasting & Reporting Dashboards.
- Microsoft Office Suite (Excel, PowerPoint, Word).
- Data Analysis & Sales Metrics.
- Pipeline & Opportunity Management Tools.
- Customer Data Management
- Email Marketing Platforms.
LANGUAGES
Arabic
Proficient
C2
English
Proficient
C2
Spanish
Advanced
C1
Key Strengths
- Proven ability to achieve and exceed sales targets
- Strong negotiation and deal-closing skills
- Excellent client relationship and account management abilities
- In-depth understanding of customer needs and solution-based selling
- Effective communication, presentation, and interpersonal skills
- Ability to identify new business opportunities and grow market share
- Strong follow-up and customer retention skills
- Results-driven with a high level of motivation and resilience
- Ability to work independently and as part of a sales team
- Strong time management and organizational skills
Timeline
Sales Executive
AI Baddad Group
12.2024 - 01.2026
Sales Executive
Jaj Foodstuff Trading LLC
02.2022 - 11.2024
General Accountant
Ministry of Foreign Affairs & International
01.2018 - 11.2021
Sales Representative
Jordan Insurance Company
10.2015 - 01.2018
Assistant Accountant
Masa Tours JLT
11.2014 - 09.2015
Bachelor's degree - Accounting
Al Zarqa University