Summary
Overview
Work history
Education
Skills
Additional Information
Languages
Custom
Timeline
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Hisham Rashad

Abu Dhabi ,Egypt

Summary

Accomplished professional trained in safety procedures for the aviation industry. Effectively handles all types of situations and remains calm under pressure. Seeking a cabin crew member position to provide outstanding customer service to travellers. Welcoming, personable individual with well-developed hospitality skills. Handles high-pressure situations with undeniable grace and poise. Seeking the opportunity to join a UK-based airline as a valued member of the cabin crew. Dependable travel professional skilled in delivering positive passenger experiences. Committed to first-class safety standards through rigorous checks and preparations. Motivated team player working proactively to provide exceptional service. Skilled team member with background in [Type] transport. Always ready to help passengers and crew members to complete smooth journeys. Manages time well, communicates professionally and multitasks with efficiency in high tempo environments.

Overview

8
8
years of professional experience

Work history

G.S.A receptionist

Sinai Grand Casino
  • Screened and verified visitor IDs, maintaining security of personnel and office environment.
  • Delivered front of house duties with warm and professional manner.
  • Managed bookings using Booker software to schedule, cancel and re-arrange [Timeframe] appointments.
  • Answered [Number]+ telephone calls per day, compiling detailed notes and promptly forwarding as required.

Cabin crew

Fly Egypt Airline
02.2017 - 06.2022
  • Prepared and submitted flight reports regarding issues or concerns to management.
  • Followed company regulations and rules to promote a safe environment for travellers and employees.
  • Directed passengers to assigned seats and provided pre-flight instructions.
  • Promoted and sold duty-free goods to passengers.
  • Conducted pre-flight aircraft checks, verifying placement and proper working order to maintain the highest levels of on-board security.
  • Demonstrated in-flight safety regulations presentation to passengers.
  • Maintained tidy area to support cleanliness and quality standards.
  • Administered first aid on passengers experiencing medical emergencies.

Cabin crew member

Air Arabia airline
Abu Dhabi, UAE
04.2023 - Current
  • Regularly monitored cabin throughout flight to verify security.
  • Demonstrated in-flight safety regulations presentation to passengers.
  • Administered first aid on passengers experiencing medical emergencies.
  • Promoted and sold duty-free goods to passengers.

Customer Service

Vodafone Irish
01.2017 - 07.2018
  • Gave exceptional customer service to all guests during peak business periods.
  • Implemented company processes to effectively resolve customer service issues.
  • Carried luggage for guests, providing outstanding customer service.
  • Delivered outstanding in-store experience through positive and attentive customer service.

Education

Bachelor of management and computer Sciences and business administration -

Skills

  • Windows 98
  • 2000
  • XP Microsoft Office 2000
  • XP (Word - Excel Outlook - PowerPoint - Access)
  • Internet Oracle (Opera) hotel system
  • First Aid
  • Customer Service

Additional Information

Egyptian, Muslim, 11/25/89, Egypt - Suez, Single, Exempted

Languages

Arabic
English

Custom

  • Dependable and trustful
  • Ability to keep calm under pressure
  • Self starter
  • Highly disciplined
  • Attention to detail
  • Excellent negotiating skills
  • Comprehensive understanding of client confidentiality

Timeline

Cabin crew member

Air Arabia airline
04.2023 - Current

Cabin crew

Fly Egypt Airline
02.2017 - 06.2022

Customer Service

Vodafone Irish
01.2017 - 07.2018

G.S.A receptionist

Sinai Grand Casino

Bachelor of management and computer Sciences and business administration -

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Hisham Rashad