HITENDER PAREEK

Led end-to-end product management for DP World’s digital transformation, focusing on logistics and trade technology solutions. Spearheaded innovative digital platforms, ensuring seamless cargo flow, improved user experience, and enhanced operational efficiency.

• Spearheaded system integrations, improving operational efficiency by 15% and increasing revenue by 3.5%.
• Successfully launched digital products in multiple countries (UK, Tanzania, India, Maputo, Romania).
• Achieved 85% adoption of Searates ERP by onboarding 100 freight forwarders within six months.
• Collaborated with marketing teams to enhance product positioning and customer engagement.
• Established clear communication channels to ensure seamless cross-functional collaboration.

Managed key financial technology products for MasterCard, leading the customer onboarding process and enhancing security compliance. Focused on streamlining business processes and increasing efficiency.

• Led MasterCard CPM and BIN management initiatives, optimizing customer onboarding.
• Managed a $20 million program, streamlining the new customer onboarding process.
• Conducted business process mapping and requirement analysis, enhancing data-driven decision-making.
• Facilitated SAFe Agile ceremonies for effective collaboration across teams.

Drove product development in travel technology, implementing automation solutions to enhance booking efficiency and customer experience. Focused on analytics-driven decision-making and operational cost reduction.

• Managed multi-million-dollar projects and automated core systems.
• Achieved a 1.8% revenue increase, 15% cost reduction, and 10% efficiency improvement.
• Led initiatives that resulted in a 10% monthly increase in airline ticket bookings.
• Launched a CRM and Data Lake within 90 days, significantly improving business intelligence.

Focused on healthcare product innovation and data-driven solutions, leading the transformation of patient monitoring and compliance tracking.

• Developed an automated reporting system for patient compliance, increasing accuracy by 95%.
• Played a key role in the Asian Hospital Management Award-winning team for healthcare innovation.
• Spearheaded the ACC@HOME project, enabling 24/7 patient monitoring through IoT integration.

Worked on business intelligence and data analytics projects across banking, insurance, travel, and healthcare sectors. Focused on automating reporting and optimizing data-driven processes.

• Led business analysis for Banking, Insurance, Travel, and Healthcare domains.
• Automated reporting processes, reducing manual workload by 4 hours per day.
• Successfully met 100% SLA for production support while optimizing data loading processes.