HLA YADANAR KYAW
Dubai,DU
Summary
Dynamic and dedicated professional with exceptional customer service skills honed at Starbucks and Pullman Jumeirah Lake Towers. Proven ability to enhance customer satisfaction through personalized service and effective problem-solving. A team player with strong time management and attention to detail, consistently delivering high-quality experiences in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Barista
Starbucks
09.2024 - Current
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
Waitress
Pullman Jumeirah Lake Towers
01.2024 - 08.2024
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Education
Bachelor of Science - Science Education
Dagon University
Myanmar 06.2023
High School Diploma - Science Education
B.E.H.S Tawmew
Yangon08.2018
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Problem-solving
- Exceptional customer service
Timeline
Barista
Starbucks
09.2024 - Current
Waitress
Pullman Jumeirah Lake Towers
01.2024 - 08.2024
Bachelor of Science - Science Education
Dagon University
High School Diploma - Science Education
B.E.H.S Tawmew
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