Hnin Inzali Kyaw
Dubai
Summary
Dynamic professional with a proven track record in customer service and administration, notably at TRUE GAMERS. Excelled in enhancing customer satisfaction and streamlining operations, showcasing strong interpersonal skills. Recognized for attention to detail and a dedicated team approach, consistently achieving top performance metrics.
Overview
3
3
years of professional experience
Work History
Administrator
TRUE GAMERS
07.2024 - Current
- Greeted customers at front desk and engaged in pleasant conversations while explaining customers about the gaming cafe.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Developed strong multitasking skills while proficiently handling multiple orders during peak hours.
- Completed customers food orders, Maintained clean, trash-free workspaces to maximize productivity and safety.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Received best scores in company's staff tests and assignments.
- Made and served café beverages with focus on speed, quality and consistency.
Office Assistant
App Studio
03.2023 - 11.2023
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Processed new customer orders, coordinated related documentation and adjusted account balances.
Retail Sales Associate
App Mobile World
03.2022 - 02.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Provided outstanding customer service, receiving great feedbacks from customers.
- Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.
- Performed strategic upselling and cross-selling of mobile accessories based on customer's taste and interests.
Education
High School Diploma -
Conqueror Academy of Education (CAE)
Mandalay, Myanmar03-2020
Skills
- Customer Service
- Attention to Detail
- Office Administration
- Dedicated Team Player
- Professional and Mature
- Social Media Knowledge
- Strong Interpersonal Skills and Communication Skills
- MS Office
- Goal Setting
Languages
English
Advanced (C1)
Korean
Intermediate (B1)
Burmese
Bilingual or Proficient (C2)
Timeline
Administrator
TRUE GAMERS
07.2024 - Current
Office Assistant
App Studio
03.2023 - 11.2023
Retail Sales Associate
App Mobile World
03.2022 - 02.2023
High School Diploma -
Conqueror Academy of Education (CAE)
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