Organised and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic with ability to perform effectively in independent or team environments .
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills .
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals .
Overview
8
8
years of professional experience
Work history
Accounting Expert Assistant
U Figures Consultancy
Dubai
02.2025 - Current
Conducting research and analysis on judicial accounting cases, including reviewing financial records and supporting documents, and preparing comprehensive accounting reports to assist court proceedings.
Handling liquidation and insolvency files, with responsibilities that include examining company records, assessing financial positions, and contributing to the preparation of expert reports to support fair distribution among creditors.
Administrative Assistant
Al Sharid Auditing and Management L.L.C
Dubai, UAE
12.2020 - 01.2025
Displayed strong customer service skills with professional telephone manner to resolve customer enquiries.
Maintained office files in both electronic and hard copies.
Received and screened high-volume internal and external communications, including calls, email and mail.
Ran reception areas by greeting visitors and responding to telephone and in-person requests for information.
Managed clerical needs of employees, including administrative support, file management and stationery supplies.
Streamlined operations by organising files and documents to implement improved workflow and organisation.
Responded to telephone enquiries from clients, vendors and members of public.
Wrote reports and correspondence from dictation and handwritten notes.
Organised client events and conferences.
Improved office efficiency by managing client correspondence, record tracking and data communications.
Travel Consultant
Al Mashreq Travel & Tourism
Sharjah, UAE
10.2017 - 11.2020
Conducted thorough market research to maintain advanced knowledge on top destinations and travel trends.
Offered exemplary service to new and existing clients, helping to build lasting relationships and secure new travel assignments.
Maximised agency profits by consistently converting add-on sales, including travel insurance, theme park tickets and car rentals.
Generated repeat business by escalating and actioning feedback for maximum effect.
Responded to clients' questions, issues and complaints, thinking creatively to formulate effective solutions.
Education
Diploma of Higher Education - Information Technology
6 of October Academy
Egypt
07.2016
High School - High School
Minya Public Secondary School
Egypt
06.2014
Skills
Microsoft Office
Photoshop design
Problem Solving
Flexibility in dealing
communication skills
Teamwork
Organizing skills
Attention to detail
my responsibility
data analysis
negotiation skills
Marketing skills
Languages
Arabic
Native language
English
Upper intermediate
B2
Timeline
Accounting Expert Assistant
U Figures Consultancy
02.2025 - Current
Administrative Assistant
Al Sharid Auditing and Management L.L.C
12.2020 - 01.2025
Travel Consultant
Al Mashreq Travel & Tourism
10.2017 - 11.2020
Diploma of Higher Education - Information Technology