HOSSAM ELDIN EL METWALLI
Dubai,U.A.E
Summary
Security-focused and diligent guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
CCTV operator
SPARK SECURITY SERVICE
Dubai
05.2020 - 05.2022
- Maintained strict confidentiality at all times.
- Enforced security of control room, data and all contents.
- Issued real-time audio challenges to properties across UK to prevent damage to customer properties.
- Memorised layout of monitored area and gained awareness of current key challenges.
- Worked well under pressure to plan and implement solutions to urgent problems.
- Responded to emergency OOH calls and assisted in resolving issues.
- Monitored developing emergency situations within area of responsibility and carried out established actions to resolve issues.
Security officer supervisor
Spark Security Service
Dubai, U.A.E
06.2022 - Current
- Read and interpreted Standard Operating Procedures (SOP)s, post orders and reports.
- Communicated security incidents, issues and policy violations with on-site team to execute appropriate action.
- Liaised with emergency services to facilitate prompt medical and legal responses.
- De-escalated conflict and resolved challenging situations.
- Upheld access control policy to prevent unauthorised entry.
- Responded quickly to on-site safety and security incidents.
- Delivered first class customer service while maintaining professionalism.
- Worked well under pressure to plan and implement solutions to urgent problems.
Education
Bachelor Social Services - Sociology
The High Institute for Social Service
Kafr El-Sheikh, Egypt 10.2009 - 06.2013
Skills
- Safety and security
- Surveillance
- MS Office proficiency
- Emergency response
- Military experience
- First Aid stock management
- Communication skills
- Leadership
Languages
Arabic
Fluent
English
Upper intermediate
Affiliations
- Meditation ,Reading, football swimming and Challenge myself
Certification
- Supervisor licence
- CCTV licence
- Training in The Egyptain Armed Forces
- SIRE
Timeline
Security officer supervisor
Spark Security Service
06.2022 - Current
CCTV operator
SPARK SECURITY SERVICE
05.2020 - 05.2022
Bachelor Social Services - Sociology
The High Institute for Social Service
10.2009 - 06.2013
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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